Master Fitter/Sewer/Tailor

Saks Fifth Avenue

1d • $33 - $41

About The Position

Under direction from the Alteration Manager, the Master Fitter/Tailor/ Sewer is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.
WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
Who You Are: A towering strength at winning over an audience with their perspective A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization You get things done by engaging in high level teamwork and flexing your interpersonal skills Generates a variety of approaches to problem solving including new and novel ideas

Requirements

• Minimum 5 years fitting/tailoring experience in high-end merchandise
• Ability to fit and perform alterations on a wide range of garments
• Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
• Ability to perform complex alterations on a wide range of garments: such as shorten sleeves at shoulders and recut trousers
• Pressing and spotting skills
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise
• Ability to work well in a fast-paced, team oriented environment that requires a degree of multi-tasking with limited supervision
• Is open to learning and developing new skills and processes.
• Knowledge of pattern making and draping
• Ability to take measurements and complete Made To Measure forms on all garment types
• High school graduate or equivalent preferred

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED