Master Tailor

Saks Fifth Avenue

21h • $29 - $37 • Onsite

About The Position

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail. YOU WILL BE: Reporting to the Alterations Manager, the Master Tailor is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Requirements

• Minimum 7+ years fine tailoring and Made To Measure (MTM) experience in high-end merchandise
• Ability to tailor and press a wide range of garments
• Technical background in specialty skills such as: leather, double face, complex tailoring, fur, functional and imitation buttonholes etc.
• Ability to take measurements and compete MTM forms on all garments types
• Ability to draft or drape patterns and create custom garments
• Pressing and spotting skills
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise
• An openness to learning and developing new skills and processes
• A towering strength at winning over an audience with their perspective
• A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• You get things done by engaging in high level teamwork and flexing your interpersonal skills
• Generates a variety of approaches to problem solving including new and novel ideas

Responsibilities

• Model all Saks Global Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Global policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make garment construction decisions during the alteration process.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ensure highest quality of altered garments.
• Ad hoc responsibilities as needed

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees