Master Craftsman

Ace Handyman Services Northeast Columbus•Westerville, OH

12h•$25 - $30

About The Position

As the Master Craftsman at Ace Handyman Services, you are the best of the best — the go-to expert our clients trust for their biggest, most challenging projects. With years of experience and a passion for quality, you’ll not only deliver top-notch results but also lead by example, guiding other craftsmen and creating happy, loyal customers. These individuals are key leaders whose are responsible for completing complex and cross trade jobs; primarily larger remodels. They are also responsible for setting the highest standard of quality, professionalism, and customer care. This role requires not only exceptional technical expertise across all the major trades (i.e. plumbing, carpentry, electrical, drywall, and painting) but also the ability to mentor and guide fellow craftsmen, ensuring projects are completed with precision, consistency, on time, and profitable. A master craftsman must demonstrate outstanding problem-solving skills, adaptability, and strong communication with customers, always delivering service that reflects our values. More than just a skilled tradesperson, they embody the responsibility of leadership by fostering trust, maintaining efficiency, and representing the excellence of our brand in every interaction.

Requirements

High School Diploma or GED required.
At minimum of 10 + years of broad, hands-on experience in multiple trades required (i.e. plumbing, carpentry, electrical, drywall, and painting)
Have their own tools from everyday essentials to power tools, and specialty tools
Proven ability to lead, mentor, and train other craftsmen.
Estimating experience is a bonus
Strong math skills required for advanced estimating, measurements, and complex project planning.
Proficient with tablet and/or phone use for estimating, time keeping, dispatching, and purchasing
Strong knowledge of electronic communication and documentation practices.
Valid driver’s license required.
Must have own tools.
Must be able to pass a background check and drug screening.
Must be comfortable working at heights up to 32 feet or higher (unless otherwise approved by management).

Nice To Haves

Estimating experience is a bonus

Responsibilities

Lead Complex Projects : Take charge of large remodels and advanced repair projects across multiple trades (carpentry, drywall, tile, electrical, plumbing, painting, flooring, and exterior repairs) including but not limited to bathroom remodels and deck refacing.
Diagnose & Plan: Assess challenging home projects and develop accurate solutions, work plans, and estimates. Use your expertise to set clear expectations and ensure success from start to finish.
Run the Jobsite : Self-manage your projects, keeping everything on schedule, safe, and running smoothly. Lead others on the jobsite with confidence, providing direction and guidance when needed.
Be the Brand Expert: Represent Ace Handyman Services with professionalism, integrity, and consistency. Show others what “done right” looks like by modeling best practices and high standards.
Delight Customers: Serve as the main point of contact for clients during projects. Communicate clearly and kindly, making sure every customer feels respected, informed, and thrilled with the final result.
Mentor & Support Others : Share your knowledge by coaching and training fellow craftsmen. Help build a positive, supportive, high-performing team culture.
Take Care of Tools & Resources : Use and maintain professional-grade tools with pride. Make smart use of materials and resources to keep projects efficient and cost-effective.
Stay Organized : Keep track of daily progress, materials, and time. Ensure everything is documented so projects are smooth and transparent.

Benefits

Paid Sick Time
Paid Vacation Time
401(k)
401(k) matching
Company car
Dental insurance
Health insurance
Vision insurance
Profit sharing
Competitive pay
Company vehicle- all expenses paid
Company credit card- no out of pocket expenses
Paid holidays, vacation, and sick time.
Health (Cigna health insurance), dental, and vision insurance.
401k
Consistent, year-round work 8:00 a.m.-5:00 p.m.
Support from office staff (you focus on the work, not the paperwork).
Growth opportunities into leadership/management roles.
Over 10 years of proven franchise office success and profitability
Locally owned company with the backing of a national brand, Ace Hardware.
W-2 status with the flexibility of an independent job
No business headaches – We handle marketing, scheduling, and billing. You just do the work you love.