Massage Therapist at Spa Lillian Hotel Effie

Sandestin Investments LLC•Miramar Beach, FL

About The Position

Join Spa Lilliana at Hotel Effie and elevate your career in luxury wellness! If you're a passionate massage therapist looking to provide personalized treatments in a stunning resort setting, this is your chance to be part of a world-class spa experience. The Massage Therapist at Spa Lilliana, located within Hotel Effie, provides professional massage and body treatments to guests, ensuring a world-class wellness experience. The ideal candidate is knowledgeable in a variety of massage modalities and can assess guest needs to deliver personalized services. A deep understanding of anatomy, physiology, and wellness is essential, along with a current Florida Massage Therapy State License. Excellent communication skills are key to discussing health concerns, explaining treatment protocols, and providing wellness advice tailored to each guest.

Requirements

Licensure: Must hold and maintain a current Florida Massage Therapy State License.
Experience: A minimum of 2 years of experience as a licensed massage therapist. Experience in a resort or luxury spa environment preferred.
Knowledge & Skills: Strong knowledge of anatomy, physiology, and various massage techniques.
Ability to assess guest needs and provide tailored treatments.
Excellent communication and customer service skills.
Knowledge of sanitation and safety protocols.
Physical Requirements: Able to lift, carry, and move items up to 50 pounds occasionally and up to 25 pounds frequently.
Must be comfortable standing for extended periods and performing repetitive physical tasks.
Ability to work in a variety of conditions, including in dim lighting and quiet environments.
Personal Presentation: Maintain high standards of personal grooming and hygiene, essential for close client interactions. No presence of cigarette smoke on hands, clothes, or breath during shifts.

Responsibilities

Guest Service Excellence: Create a welcoming and relaxing environment for each guest.
Understand the complete guest journey to deliver an exceptional experience from arrival to departure.
Assess guest preferences and health concerns to provide customized massage treatments.
Maintain professional communication throughout each session to ensure guest comfort and satisfaction.
Maintain notes on guest preferences for future visits to personalize their experience.
Massage & Body Treatments: Provide consistent, professional massage services in accordance with spa protocols and certification standards.
Tailor treatments based on individual guest needs and preferences within the scope of licensure.
Stay informed of the latest trends and techniques in massage therapy and bodywork.
Assist with event and group services, including chair massages, as needed.
Spa Operations: Set up and break down treatment rooms according to established procedures, ensuring cleanliness and organization.
Uphold high standards of sanitation and sterilization in compliance with Florida State regulations and spa policies.
Assist with inventory management, including stock takes and backbar supplies.
Maintain spa equipment and use products efficiently to control costs.
Professional Development & Collaboration: Attend regular training and staff meetings to stay updated on spa protocols and standards.
Communicate effectively with management regarding any guest or operational concerns.
Assist other spa team members, including locker attendants and receptionists, as needed.
Actively promote spa treatments, services, and retail products, as well as any special promotions or discounts.
Safety & Compliance: Ensure safety protocols are followed, maintaining a secure and comfortable environment for guests and staff.
Comply with all spa regulations and procedures to ensure a smooth and efficient operation.