Massage Therapist Summer '26

LMLC OPERATIONS LLC•Big Sky, MT

26d

About The Position

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you. Yellowstone Club’s Health & Wellness department is currently seeking candidates for a Massage Therapist for the upcoming summer season! Our Winter employment months are June - September The purpose of the Massage Therapist is to provide professional body treatments for therapeutic purposes as well as recommends individualized body treatments for Members and guests of Yellowstone Club.

Requirements

High School or equivalent education required.
A current license to perform massage issued by the State of Montana or an Esthetics or Cosmetology License issued by the Montana State Board.
Able to perform basic computer skills and willing to be trained on specific spa, salon & fitness software.
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
Able to perform basic math calculations.
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Nice To Haves

Bachelor’s degree preferred.
At least two - four years in a public contact position.
Valid State Driver’s License

Responsibilities

Ensure that each Member and guest receives outstanding service in a friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
Empowered to guarantee total Member satisfaction, display hospitality and professionalism to our Members at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions are handled in a legal and ethical manner.
Understand and apply all property safety and security procedures to maintain a secure and safe environment for team members, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the Assistant General Manager or Human Resources immediately.
Maintain a favorable working relationship with all Yellowstone Club team members to foster and promote a positive working environment.
Exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
Uphold and ensure gracious treatment of all guests.
Responsible for being knowledgeable in regard to all Spa services, pricing, and other services provided by the YC Spa.
Professionally exhibit proper etiquette with guests in compliance with the terminology dictated by the spa management, being particularly sensitive to guest comfort level and draping procedures.
Enthusiastically serve guests in a timely manner, while implementing proper service standards.
Practice all sanitation and safety guidelines provided by both the Department of Health, State Board and the Spa.
Proactively maintain cleanliness standards in all areas of the Spa, Salon & Fitness Center.
Professionally perform all services, tailoring each results oriented treatment to the specific guest, while providing every guest with consistent ingredients and techniques outlined in the treatment protocols.
Consistently provide guests with the requested information concerning their needs, guiding them through the treatment process, ensuring they are comfortable with each step.
Possess an ability to effectively recommend home care.
Efficiently perform room setup and presentation of service to the guest.
Practice techniques that encourage client retention and advance bookings and recommendations for effective homecare and home maintenance.
Recommend retail products for in-home use.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
Meet departmental productivity, organization, punctuality/attendance and consistency standards.
Maintain a positive and respectful attitude.
Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
Maintain privacy of our members at all time.
Maintain a clean and neat appearance at all times.
Communicate regularly and effectively with all employees, supervisors, managers and directors.
Perform work in a safe and high quality manner.
Project a favorable image of Yellowstone Club to Members and guests at all times.
Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
Assist Spa Supervisor and management daily and weekly regarding spa activities.
Proactively maintain daily cleaning activities for the spa.
Support other staff members as needed.
Perform any or all duties and project as assigned by management.
Abide by Yellowstone Club safety standards.