Martech Business Analyst

Cigna Group•University Place, MO

About The Position

OVERVIEW We are seeking a strategic, analytical contributor to join the Platform & Delivery Efficiency Team as a Workstream Analyst. This role is pivotal in translating business priorities into clear, actionable deliverables, supporting prioritization, and enabling value realization across delivery strategy and CDP initiatives. WHAT YOU’LL BE DOING Partner with business leaders and stakeholders to translate strategic priorities into actionable deliverables. Document the ask, goals, requirements, measurable outcomes, and success criteria for each initiative. Provide analysis to support prioritization, value realization, and trade-off decisions. Identify and align with cross-functional teams required to deliver on strategic deliverables. Ensure delivery teams have clarity on scope, success criteria, and expected outcomes. Support intake of new requests and facilitate review and prioritization in Steerco forums. Participate as a member of the delivery team, adding clarity and a path forward when requirements change or blockers arise. Funnel shovel-ready work to delivery teams for estimation and scheduling/resource alignment. Track progress and support reporting on KPIs and value delivery.

Requirements

Hands‑on marketing technology experience with tools such as CDPs, ESPs, marketing automation platforms, or campaign orchestration systems preferred.
Proven ability to map MarTech data flows, translate marketing requirements into technical specs, and support implementation or integration work.
Experience in strategy, portfolio analysis, or business analysis within a cross-functional environment.
Demonstrated ability to translate business strategy into actionable plans and measurable outcomes.
Strong analytical skills; able to assess value, prioritize initiatives, and support trade-off decisions.
Excellent communication and stakeholder management skills.
Experience developing and maintaining roadmaps and dashboards.
Ability to work collaboratively across teams and influence without direct authority.
Familiarity with delivery frameworks, project management tools, and value realization methodologies.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

Partner with business leaders and stakeholders to translate strategic priorities into actionable deliverables.
Document the ask, goals, requirements, measurable outcomes, and success criteria for each initiative.
Provide analysis to support prioritization, value realization, and trade-off decisions.
Identify and align with cross-functional teams required to deliver on strategic deliverables.
Ensure delivery teams have clarity on scope, success criteria, and expected outcomes.
Support intake of new requests and facilitate review and prioritization in Steerco forums.
Participate as a member of the delivery team, adding clarity and a path forward when requirements change or blockers arise.
Funnel shovel-ready work to delivery teams for estimation and scheduling/resource alignment.
Track progress and support reporting on KPIs and value delivery.

Benefits

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

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