Marlin Bar Manager

Tommy Bahama•San Antonio, TX

About The Position

The Marlin Bar Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards. BE THE ISLAND GUIDE Create a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth.

Requirements

High School diploma or GED required.
Must be 18 years of age or older.
Generally, 3 years of Restaurant Management/Leadership experience.
Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
Basic math skills.
Computer (Microsoft Office) skills.
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required – frequently
Climbing ladders – occasionally
Routine standing for duration of shift (up to 8 hours)
Possible Travel for training and assisting at other Tommy Bahama locations
Ability to work varied hours and days including nights, weekends and holidays as needed

Nice To Haves

Familiarity with Open Table reservation systems preferred.

Responsibilities

Create a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth.
Develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting.
Thoughtfully hire, develop, and mentor the team.
Maintain appropriate staff levels.
Minimize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
Cultivate an environment of open, authentic dialogue with the restaurant team, regional and corporate partners.
Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
In partnership with the Regional Manager, assist employees with career development strategies to improve employee retention and build bench strength.
Manage individual restaurant expenses ensuring budgetary compliance.
Ensure consistent execution of Company policies and procedures.
Develop/streamline Marlin Bar processes in partnership with the Regional Manager.
Manage payroll hours to budgeted payroll percentage.
Incorporate and administer applicable safety programs for the Marlin Bar, employees, and guests.
Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant brand exposure.
Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Store Manager, Retail District and Regional Manager, and Restaurant/Marlin Bar Regional Manager.
Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture.
Influence the team to embrace, articulate, and reflect the Tommy Bahama Values.
Demonstrate the Tommy Bahama Core Values in all business decisions and actions.
Commit to maintain the culture through the evolution of the business.
Co-manage team meetings with Retail as needed.
Ensure restaurant programs and retail programs are consistently communicated and executed between teams.
Partner with Retail to leverage the retail/bar relationship for marketing and sales events, as well as other joint projects to the benefit of the business and Company.
Partner with Retail on personnel and operational issues that may, from time to time, involve both sides of the Marlin Bar business.
Partner with Retail Store Manager on all expenses that are shared with restaurants.
Be receptive to feedback and coaching.
Possess complete knowledge and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
Possess complete knowledge, application, and enforcement of all Hospitality Standards.
Ability to interact with the guest and cultivate authentic relationships in the community.
Practice proper cash handling and proper operation of the point-of-sale system.
Be proficient in food handling, safety and sanitation guidelines.
Other duties as assigned.