Marketplace Facilitated Enroller
About The Position
Marketplace Facilitated Enroller Location: The territory for this position is Brooklyn and Queens. Field : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Facilitated Enrollment Representative is responsible for providing education to potential members on the Affordable Care Act and the marketplace and facilitating new enrollments.
Requirements
- Requires a High school diploma or equivalent and a minimum of 1 year of experience; or any combination of education and experience, which would provide an equivalent background.
Nice To Haves
- Industry experience with Marketplace strongly preferred
- Bilingual candidates strongly preferred - Spanish, Chinese, Korean, Creole, French, Polish
- Sales experience preferred
- Prior experience in healthcare preferred.
- Excellent customer service, problem solving, and communication and interpersonal skills strongly preferred.
- Computer literate; understanding of Outlook, Word, Salesforce, Excel and PowerPoint strongly preferred.
- Travels to worksite and other locations as necessary; ability to carry a laptop bag
- Familiar with Medicaid, CHP, and Essential Plan Product lines
Responsibilities
- Provides assistance to the community in understanding the marketplace and the insurance programs it offers.
- Provides individuals and small businesses with assistance in completing enrollment applications.
- Educates potential members on the tools available to help narrow their plan options.
- Assists individuals in comparing and contrasting the benefits costs and the quality ratings of different plans.
- Assists assigned Community Based Organizations with presenting product information to constituents.
- Must complete required training and authorization for FEs within 30 days of hire.
Benefits
- In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
