Marketplace Assistant

Second Harvest of South Georgia • Valdosta, GA

15h • $15 • Onsite

About The Position

Second Harvest of South Georgia, Inc. serves twenty-six counties to end hunger in South Georgia. Last year, SHSG moved over thirty million pounds of food in that effort. A key element in this great feat is the coordination between our Partner Agencies and the access point of our SHSG Agency Marketplace. We are currently hiring two people in this area as we continue to develop our existing team. Marketplace Operations The Marketplace Operations team is responsible for the Agency Marketplace, the area designated for our agency partners to access donated products while also providing warehouse support, order picking, and assisting with inventory counts, and daily maintenance of the AIB® cleaning protocols and schedule. The regular schedule for this position is Monday through Friday, 7:30 am until 4:30 pm. Occasional Saturdays and overtime will be required. SHSG is an active and participating member of the Georgia Drugs Don’t Work program and thus require pre-placement drug screening. Additionally, a criminal history background check is conducted prior to starting date.

Requirements

• Minimum high school diploma with some college preferred.
• Forklift experience and the ability to quickly obtain in-house forklift certification and mastery of pallet jacks and other warehouse equipment.
• Excellent written and verbal communication and customer service skills.
• Excellent organizational skills with the ability to multitask.
• Clean driving record and valid Georgia Driver’s license.
• Strong computer skills (previous work in inventory database systems is a requirement) and ability to learn new technology quickly. Must demonstrate skills in Excel, Outlook, and Word.
• Ability to cross-train and learn other Second Harvest roles and fill in if necessary.
• A high level of personal and professional integrity is essential with the discipline to stay the task through successful completion.
• Certified or can become certified in food safety and knowledgeable of safety and regulatory compliance issues within six months of hire date
• Ability to work effectively with people of diverse backgrounds and opinions.

Nice To Haves

• It is preferred that all Marketplace employees receive training in box truck driving and be able to assist with pick-ups and deliveries, train in Kids Café and assist as needed.
• Minimum high school diploma with some college preferred.

Responsibilities

• Greet agency partners and guests respectfully and provide excellent customer service, assist agency partners with orders, inquiring about invoices, and other customer service-related requests. Accurately weigh shoppers’ carts and generate invoices.
• Maintain up-to-date knowledge of Second Harvest’s products and programs.
• Pick orders placed by agency partners.
• Accept food donations from multiple sources and process them accurately.
• Extensive data entry and maintenance of the online ordering system.
• Maintain temperature and sanitation logs.
• Provide warehouse support and assist with cycle counts.
• Responsible for the appearance and upkeep of the Marketplace. Maintain a safe and clean work environment that meets the national standards of Feeding America and AIB.
• Stock and replenish Marketplace shelves and bins with food and nonfood products during predesignated times, or as directed by superiors.
• Transfer products from storage to the Marketplace using pallet jack, forklift, or other equipment as needed and as employee is trained and certified.
• It is preferred that all Marketplace employees receive training in box truck driving and be able to assist with pick-ups and deliveries, train in Kids Café and assist as needed.
• Understand and implement the policies and guidelines of food handling, storage, and distribution in compliance with Feeding America and ServSafe standards.
• Any other relevant duties deemed appropriate by Second Harvest management. Maintain safe and fair treatment to all SHSG serves.

Benefits

• Medical Insurance at first of month, following sixtieth day on the job
• Direct Care Physician access, free of charge if employee elects SHSG medical coverage or has medical coverage
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Sixteen hours provided at the sixty day mark
• Forty hours provided at one year anniversary
• Paid holidays at the sixty day mark
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED