Marketing Technologies Intern

The Coca-Cola CompanyAtlanta, GA
1d

About The Position

Candidates are encouraged to apply to 3 or fewer internship roles during a given internship recruiting cycle Position Overview: Coca-Cola is one of the most recognizable brands in the world. We were the first company to utilize coupons, and for decades, our marketing practices have been cutting-edge. Today, we’re using world-class Marketing Technology (MarTech) to continue marketing our brands to billions of consumers globally. The Coca-Cola Company’s IT organization is in the midst of a digital transformation that allows our employees to use world-class technology to connect our products to our customers worldwide. This journey is very exciting for Coca-Cola, and our employees are big contributors to our Success and Growth. Our large-scale and complex environment offers an incredible opportunity to address challenges and enable innovative solutions to make a difference for our customers, leveraging technology such as Adobe Experience Platform (AEP), AWS, MS Azure, and many more. We seek a motivated and detail-oriented intern to support our team with experience/exposure to Gen AI services, optimize CRM workflows, and review consumer login and registration journeys.

Requirements

  • Currently pursuing a Bachelor's degree in Computer Science, Marketing, Data Analytics, or a related field.
  • Must be currently pursuing a Bachelor's or Master's degree or have graduated from their degree program no earlier than December 2025.
  • Experience/Exposure with AI content generation tools
  • Familiarity with CRM platforms (e.g., Adobe, Salesforce, HubSpot, Zoho).
  • Understanding of user experience (UX) design principles.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work independently and in a team-oriented environment.

Responsibilities

  • Customer Relationship Management (CRM) Assist in managing CRM platforms to improve customer engagement and retention.
  • Analyze CRM data to identify trends, customer needs, and areas for enhancement.
  • Support the team in automating workflows and maintaining data integrity.
  • Consumer Journey Review Conduct audits of consumer login and registration journeys to identify pain points and recommend improvements.
  • Ensure user journeys are intuitive, secure, and aligned with best practices.
  • Collaborate with UX/UI teams to implement feedback and monitor impact.
  • Cross-Functional Collaboration Work closely with marketing, product, and development teams to ensure CRM journeys align with business requirements.
  • Contribute to brainstorming sessions and strategy meetings.
  • Reporting and Documentation Create detailed reports and presentations summarizing findings, recommendations, and outcomes.
  • Maintain documentation on CRM workflows, and consumer journey updates.

Benefits

  • Hands-on experience with cutting-edge AI and CRM tools.
  • Opportunity to impact consumer engagement strategies.
  • Mentorship from experienced professionals in technology and marketing.
  • Networking opportunities within a dynamic team.
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