Marketing Strategy & Operations Lead

Fivetran•Oakland, CA

8h•Hybrid

About The Position

Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Marketing Strategy & Operations Lead who is part program manager, part AI builder. You’ll own the operational infrastructure of Fivetran’s marketing team: the rhythm of the business and the marketing system of record. But what makes this role different is the how. You’ll approach every operational challenge with an AI-first mindset, constantly looking for ways to automate, accelerate, and scale what a lean marketing team can deliver. This is a role for someone who is endlessly curious and resourceful. One day you’re establishing a new operating rhythm with cross functional partners and the next you’re building a Google Apps Script to auto-generate weekly status reports from Slack threads. You’re the person who sees a manual process and immediately thinks “I can automate that.” You’ll work across every marketing sub-function and sit at the center of how the team communicates, coordinates, and operates. You’ll be the operational engine that makes sure the team’s plans actually get executed. This is a full-time, hybrid position based out of our Oakland or Denver offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Requirements

4–7 years in strategy & operations, program management, or a chief-of-staff-adjacent role at a B2B SaaS company
AI builder, not just AI user — you’ve created automations, workflows, or internal tools using Claude, ChatGPT, Google Apps Script, Zapier, Make, or similar. You see AI as the unlock for doing 10x more with the same team
Systems thinker — you see the connections between processes and build infrastructure that scales. You love designing systems of record, templates, naming conventions, and documentation that others actually use
Google Workspace power user — advanced Sheets (including Apps Script), Slides, and Docs. You have an opinion on how a marketing org should structure its workspace and you’re not afraid to implement it
Strong program management instincts — you can manage multiple concurrent initiatives, track dependencies across teams, and keep things moving without being asked
Curiosity and agency — you’re a self-starter who finds problems before they’re assigned and builds solutions before they’re requested. You thrive in ambiguity and don’t need a playbook to get started

Nice To Haves

Experience supporting C-level executives in a chief of staff or ops lead capacity
Background building Google Apps Script automations, Slack bots, or internal productivity tools
Experience running AI enablement or training programs for non-technical teams
Familiarity with the modern data stack (Fivetran, dbt, Snowflake) or experience in the data/analytics industry
Exposure to Jira, Asana, Height, or similar tools for marketing program management
Management consulting, BizOps, or corporate strategy background

Responsibilities

Build and maintain the marketing system of record: a centralized, connected hub for programs, campaigns, calendars, vendor trackers, and key documents — the single source of truth the team relies on
Design and operationalize the content supply chain: intake and prioritization, production tracking, review/approval workflows, and distribution across channels
Partner with integrated program management and occasionally lead a cross functional program; tracking milestones, dependencies, and deliverables for cross-functional initiatives
Design and deploy AI-powered workflows to automate high-frequency ops tasks
Own the Google Workspace strategy for marketing: template standardization, shared drive architecture, naming conventions, and automation via Google Apps Script and Slack integrations
Build and maintain a library of AI prompts, custom skills, and lightweight automations tailored to marketing use cases (board prep, campaign briefs, competitive summaries, comms drafts)
Champion AI adoption within marketing: evangelize tools like Claude, run workshops, partner with L&D on enablement, and track adoption/impact across the team
Support Head of Strat and Ops on the marketing rhythm of the business: weekly business reviews (WBRs), monthly all-hands (Power Surge), quarterly reviews, and cross-functional syncs
Serve as the operational connective tissue across Marketing, Sales Ops, Finance, and HR

Benefits

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

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