Marketing Strategy & Operations Associate
About The Position
The Marketing Strategy & Operations Associate supports how marketing work gets planned, executed, and scaled. This role partners closely with marketing leadership to build structure, document processes, and improve operational efficiency across the marketing organization. This role is ideal for someone who enjoys systems, workflows, and problem‑solving, and who wants to build a strong foundation in marketing operations, process design, and cross‑functional coordination. Campaign Execution Support Coordinate and track campaign work across teams, including intake, timelines, deliverables, and approvals to support on‑time execution Serve as an operational point of contact between campaign owners, marketing team members, and internal stakeholders Maintain campaign workflows, documentation, templates, and checklists to enable consistent execution and reduce rework Track and report on campaign‑related operational metrics and provide execution updates to marketing leadership Process Documentation & Enablement Document marketing processes, workflows, and ways of working (e.g., intake, planning, execution, reporting) Create and maintain SOPs, playbooks, templates, checklists, and reference guides Ensure documentation is clear, current, and accessible for the broader marketing team Support onboarding and training materials for new marketing team members Process Improvement & Optimization Learn existing marketing operations processes and help identify inefficiencies or gaps Recommend and support improvements to workflows, templates, and operational tools Assist with standardizing processes to improve consistency and reduce rework Help roll out new or updated processes by updating documentation and supporting adoption Operational Reporting & Insights Track operational metrics such as request volume, status, turnaround time, and completion Compile regular operational updates and summaries for marketing leadership Support the creation of internal presentations and reports Administrative & Coordination Support Prepare meeting agendas, capture notes, and track action items related to operational work Coordinate calendars, shared folders, and team resources that support marketing operations Assist with light budget, invoice, or vendor tracking tied to marketing operations
Requirements
- Bachelor’s degree in Marketing, Business, Operations, Communications, or a related field
- 0–2 years of experience
- Strong organizational and analytical skills with high attention to detail
- Strategic marketing and communications mindset
- Demonstrated interest in operations, process improvement, or systems thinking
- Strong written communication skills, especially for documentation and process writing
- Comfort managing multiple tasks and priorities in a structured, methodical way
Nice To Haves
- Experience documenting processes, workflows, or standard operating procedures
- Familiarity with project management or workflow tools (any platform is fine)
- Comfort working in spreadsheets and creating simple operational reports or trackers
- Experience executing and reporting on marketing activities across a variety of channels
- Public speaking skills
Responsibilities
- Coordinate and track campaign work across teams, including intake, timelines, deliverables, and approvals to support on‑time execution
- Serve as an operational point of contact between campaign owners, marketing team members, and internal stakeholders
- Maintain campaign workflows, documentation, templates, and checklists to enable consistent execution and reduce rework
- Track and report on campaign‑related operational metrics and provide execution updates to marketing leadership
- Document marketing processes, workflows, and ways of working (e.g., intake, planning, execution, reporting)
- Create and maintain SOPs, playbooks, templates, checklists, and reference guides
- Ensure documentation is clear, current, and accessible for the broader marketing team
- Support onboarding and training materials for new marketing team members
- Learn existing marketing operations processes and help identify inefficiencies or gaps
- Recommend and support improvements to workflows, templates, and operational tools
- Assist with standardizing processes to improve consistency and reduce rework
- Help roll out new or updated processes by updating documentation and supporting adoption
- Track operational metrics such as request volume, status, turnaround time, and completion
- Compile regular operational updates and summaries for marketing leadership
- Support the creation of internal presentations and reports
- Prepare meeting agendas, capture notes, and track action items related to operational work
- Coordinate calendars, shared folders, and team resources that support marketing operations
- Assist with light budget, invoice, or vendor tracking tied to marketing operations
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
