Marketing Represenative/Mobile Assessor

UHS•Benton, AR

22d

About The Position

Marketing Representative/Mobile Assessor Rivendell Behavioral Health Services is an 80-bed full-service behavioral healthcare acute care facility located in Benton, AR, that has been providing quality health care to the residents of Arkansas since 1985. Rivendell Behavioral Health Services has been offering hope to individuals, families, and communities for over 30 years. Rivendell Behavioral Health Services is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies. Rivendell Behavioral Health Services strives to set the standard for excellence in the field of behavioral health care and maintains its leadership role by treating each patient as a respected individual of our community. In collaboration with the Director of Business Development, this position will be responsible for creating demand for the Partial Hospitalization (PHP), Intensive Outpatient Program (IOP) and Outpatient Program services through the effective application of ethical marketing principles and sales methods. The Business Development Representative serves as a liaison between Rivendell of AR, the community, referring agencies and patients. In collaboration with the DBD, Business Development Team, the BD representative presents a positive and professional public image of the services within the community, assists in implementing the programs' strategic sales plan, enhances the brand/image, effectively manages assigned territory and accounts, and works to achieve departmental and service business development goals. This position will be responsible for each step of the patient’s referral to include: referral, assessment, clinical and financial approval, and admission. Hours are based on departmental and Rivendell of AR needs and may include day, evening and weekend hours, as directed by the Director of Business Development.

Requirements

Master's degree is required.
Licensed as a LMSW/LCSW/LAC/LPC/LPE/RN is required.
3 Years of related work experience is required.

Responsibilities

Acts as a representative for Rivendell Behavioral Health Services in personal contacts and exhibits to establish referral relationships for the hospital and its services and programs.
Familiar with admission criteria, cost, and programs at the facility in order to accurately represent the facility to clients.
Assists in the implementation of special events and special marketing projects as directed by the Director of Business Development to include assisting with conferences, supply orders, social media, and any of our marketing campaigns (TV, digital marketing, email marketing, as directed by DBD.
Follows and assures completion of all PHP and IOP referrals from the call, assessment, financial and clinical approval and admission.
Assures each step of the process is completed in a timely, seamless manner.
Develops and completes strategic plan for designated territory on a weekly basis to improve communication and education for referral sources and the community regarding programs and services at Rivendell.
Thorough documentation and completion of Part 1 of the assessment, all required consents for admission and other related documents.
Ensures that the completed assessment and all signed consents are received at Rivendell in a timely manner and prior to the patient’s arrival for admission.
Participates in marketing duties and activties as assigned.