This role at VisionPoint (internally titled as Client Success Manager) is accountable for the entire project lifecycle, from initiation and financial planning to execution, monitoring, controlling, and successful closure. Your primary focus will be on maximizing client satisfaction and achieving measurable business and project goals. Collaborating closely with our Enrollment Marketing Consultants, strategy, creative, analytics, web, and media teams, you'll orchestrate positive and impactful project execution, ensuring projects are delivered on time, within scope, and within budget. You'll bridge the gap between ambitious ideas and achievable business goals, guaranteeing that neither is compromised. This includes taking ownership of day-to-day client communication and comprehensive project management, ensuring work progresses smoothly, stays aligned with client expectations, and achieves internal financial goals. Beyond merely servicing the work, you will actively work to serve the client's long-term goals, supporting opportunities for expansion and renewal by demonstrating tangible return on investment. You'll be instrumental in tracking and managing key performance indicators (KPIs), providing insights into project health and financial performance. Furthermore, you will be responsible for cultivating strong internal and external relationships, empowering the VisionPoint team for success, and ultimately ensuring the delivery of excellent work that consistently drives goal-beating results and demonstrable financial value.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees