Marketing Project Coordinator

Alpha USA

About The Position

The Marketing Project Coordinator keeps the Communications & Marketing team moving in sync — building the systems, rhythms, and coordination that allow every team member to do their most meaningful work with clarity and confidence. This role makes excellent work possible by ensuring the right people have the right information at the right time. This is a role for someone who is energized by creating order, takes pride in making others more effective, and understands that excellent marketing depends as much on organized systems as it does on creative talent. The ideal candidate is proactive, highly organized, and brings enough marketing literacy to communicate clearly across a team of specialists.

Requirements

2–4 years of experience in a marketing, project coordination, or operations role
Demonstrated experience managing projects and workflows using tools like Monday.com, Asana, ClickUp, or similar platforms
Strong organizational skills with the ability to manage multiple active projects simultaneously without losing detail
Excellent written and verbal communication skills — able to brief creatives, follow up with stakeholders, and document processes with clarity
Proactive and self-directed — comfortable working in a remote environment with minimal supervision
Collaborative and service-minded — satisfaction comes from enabling others' success, not from being the creative lead
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Teams)
Basic graphic design capability using tools such as Canva or Adobe Express
Mission alignment — genuine care for Alpha's work and comfort in a faith-based environment

Nice To Haves

Experience working in a nonprofit, church, or ministry context
Familiarity with Salesforce Marketing Cloud or similar email/CRM platforms
Alpha experience (attended or led an Alpha course)

Responsibilities

Own and manage the team's project management system (Monday.com) — maintain workflows, track tasks and deadlines, ensure team adoption, and continuously improve the system as team needs to evolve.
Manage project intake and triage — receive, log, and prioritize incoming requests from internal teams and stakeholders, ensuring nothing falls through the cracks.
Maintain project calendars across all active campaigns and initiatives, flagging conflicts or capacity issues before they become problems.
Run weekly project status check-ins with the team, keeping meetings focused and action oriented.
Create and maintain standardized templates for campaign briefs, creative requests, and project intake.
Serve as the operational point of contact for cross-functional teams (IT, Development, Ministry/Network Directors), ensuring smooth handoffs and clear communication.
Coordinate with ministry leads, network directors, and internal stakeholders to gather content, assets, approvals, and project details before work begins — so the creative team has everything they need to execute.
Research and compile background information, audience insights, and relevant context to support campaign planning and creative development.
Prepare and distribute campaign briefs in collaboration with the Director and campaign owners, ensuring team members have clear strategic context and creative direction before projects launch.
Own the story lead tracking process — maintaining a pipeline of potential testimonials, church partner stories, and Alpha experiences sourced from across the organization. Follow up with story leads, coordinate initial outreach, and ensure all relevant details are gathered and ready before handing off to team for use.
Maintain organized digital asset libraries and campaign documentation accessible to the full team.
Provide light production assistance to reduce bandwidth constraints across the team, including basic graphic creation using existing brand elements (Canva, Adobe Express, or similar), copy review and proofreading, and formatting and preparing presentations or event materials.
Ensure all production support output adheres to Alpha USA brand guidelines.
Communicate project status, timelines, and blockers clearly and proactively — to the Director, project owners, and relevant stakeholders.
Identify process inefficiencies and propose practical solutions.
Foster a team culture of accountability, follow-through, and collaboration.
Support onboarding new tools, processes, or vendors as the team evolves.