Marketing Operations Specialist

Knightscope•Sunnyvale, CA

7d•$110 - $130•Remote

About The Position

Knightscope is seeking a Marketing Operations Specialist to own and execute the systems, data, and processes that power our go-to-market engine. This role is responsible for ensuring our marketing and revenue infrastructure runs effectively, scales with growth, and supports clear, reliable pipeline and reporting. This is a hands-on role. You will spend a significant portion of your time building and operating directly in HubSpot, while also improving how systems and processes work across marketing and sales. Success in this role means taking ownership, identifying what’s broken or inefficient, and fixing it.

Requirements

5–8 years of experience in marketing operations, revenue operations, or similar roles
Strong hands-on experience with HubSpot (workflows, automation, reporting, lifecycle management)
Experience supporting CRM integrations and working across systems (NetSuite experience is a plus)
Strong analytical mindset with experience building reports and interpreting funnel and pipeline metrics
Comfortable working cross-functionally with marketing, sales, and operations teams
Detail-oriented with a focus on data accuracy and process consistency
Builder mindset with a willingness to execute and improve systems directly

Responsibilities

Own day-to-day administration of HubSpot across Marketing, Sales, and Service hubs
Build and maintain workflows, automations, lifecycle stages, lead routing, and data structures
Create and manage dashboards and reporting for marketing performance, pipeline, and conversion metrics
Identify issues or gaps in the system and implement improvements
Support and improve lead lifecycle management from first touch through sales handoff
Maintain clear definitions for lifecycle stages, handoffs, and funnel metrics
Ensure accurate attribution and reporting across campaigns and pipeline
Partner with marketing and sales teams to improve conversion rates and process efficiency
Maintain CRM and marketing database health, including data hygiene, deduplication, and field structure
Support integrations between HubSpot and other systems such as NetSuite, analytics tools, and sales platforms
Work cross-functionally to ensure data consistency and alignment across teams
Help manage and optimize the marketing technology stack for performance and scalability
Evaluate tools and identify opportunities to reduce inefficiencies or redundancy
Document processes, build workflows, and create operational clarity across teams
Partner closely with Marketing, Sales, Finance, and Operations teams
Provide clear recommendations based on data and system insights
Support adoption of tools and processes through documentation and enablement