Marketing Operations Analyst

ArdoqNew York, NY
4h$125,000 - $135,000Hybrid

About The Position

Ardoq is at a pivotal inflection point. As a five-time Gartner Magic Quadrant Leader, we have the data; now we need the insight. We are looking for a Business Analyst to join our Revenue Operations team to serve as the analytical engine behind our $50M to $100M+ growth trajectory. This is not a ‘reporting’ role, it is a decision-support role. You won’t just build dashboards; you will interrogate our marketing and sales data to tell us why things are happening and where we should invest our next dollar. You will bridge the gap between raw database activity and executive-level strategy. At Ardoq, we value autonomy and psychological safety. In this role, you won't just follow a script; you will have the influence to shape your domain and the ownership to see your ideas through to execution.

Requirements

  • The Investigative Analyst: You don’t take data at face value; you enjoy digging into the ‘messy middle’ to find the narrative hidden in the numbers.
  • Business-First Mentality: You understand that technical metrics are only valuable if they map to Net New ARR and business growth.
  • The Agnostic Architect: You understand the logic of relational databases and how data flows from a digital touchpoint to a closed-won deal, whether you've worked in Salesforce, HubSpot, ERPs, or custom BI tools.
  • The Experience: You have 3+ years in a Business Analyst, Revenue Operations, or Management Consulting role, ideally within a high-growth B2B SaaS environment.
  • The Communicator: You can translate complex ideas into clear, actionable plans for stakeholders at all levels.

Responsibilities

  • KPI Definition & Stewardship: Standardize and own the logic for key metrics including Pipeline Velocity, CAC by channel, and LTV.
  • Variance Analysis: Conduct deep-dives into performance fluctuations; if MQL-to-SQL rates drop or cost-per-acquisition spikes, you identify the root cause.
  • Strategic Recommendations: Act as an internal consultant to Marketing leadership, using data to recommend shifts in budget, headcount, or regional focus.
  • Predictive Modeling: Build and maintain our marketing growth model to provide an always-on view of future pipeline health and revenue forecasts.
  • Cultural Contribution: Help foster a high-performance culture built on mentorship and collective success.
  • Partner with Leadership: Present monthly and quarterly performance reviews to the CRO and Marketing VPs, highlighting wins and areas for course correction.
  • Advanced Attribution: Analyze the multi-touch buyer journey to identify which ‘plays’ and touchpoints are actually driving high-value opportunities.
  • Process Optimization: Identify bottlenecks in the lead-to-revenue funnel and design the logic for automated improvements.
  • Data Governance: Ensure the integrity of our GTM tech stack (Salesforce, HubSpot, Clari) so that our reporting remains a ‘single source of truth’.
  • Market & Intent Analysis: Use signals from tools like 6sense/Demandbase to prioritize high-propensity accounts for the sales team.

Benefits

  • Compensation: Base Salary of $125,000 - $135,000 + Employee Stock Options to share in Ardoq’s success.
  • Time Off: 25 days annual leave offered globally.
  • Family Support: Enhanced parental leave available globally to support you and your family.
  • Security: Retirement and insurance benefits, including travel, health, disability, and life insurance.
  • Growth: Annual learning budget to support your continued professional development.
  • A Hybrid Working Policy: 3 days per week from our New York office.
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