Marketing Manager - Technical

Ivoclar North AmericaAmherst, NY
1d$85,000

About The Position

We are seeking a results-driven marketing professional to join a dynamic and collaborative North America marketing team. Marketing for our dental laboratory portfolio of products, you will be a part of a team of marketing professionals in driving growth, increasing brand awareness, managing product life cycles including launching new products, and supporting internal and external sales teams.

Requirements

  • Bachelor's degree (BS or BA) in Marketing, Business, Management, or related field
  • Minimum 5+ years’ experience in product or marketing management; dental or medical device industry preferred
  • Strong financial and business acumen; ability to interpret sales, forecasting, and profitability metrics.
  • Demonstrated experience with product launches, marketing planning, and cross-functional project management.
  • Excellent communication, analytical, and interpersonal skills
  • Proficient in Microsoft Office Suite and CRM/marketing automation platforms
  • Ability to travel (domestic and international) as needed (approx. 20–30%)

Nice To Haves

  • Master's degree preferred (MBA or relevant concentration)

Responsibilities

  • Create and maintain a safe, secure, diverse, inclusive, engaged, and compliant work environment that empowers employees to achieve departmental and company results.
  • Adhere to the corporate code of conduct
  • Recruit, select, onboard, and train new employees.
  • Lead and execute performance management activities including DIALOG sessions and performance improvement plans.
  • Foster a high-performance team culture aligned with company values and the quality management system.
  • Demonstrate complete knowledge of the products and their applications in the dental
  • Own and manage the entire product lifecycle in alignment with North American strategy—from product inception to phase-out.
  • Drive regional product launch planning in collaboration with global business units (GBUs), including timelines, positioning, and readiness across departments.
  • Translate global strategies into actionable regional tactics, considering market dynamics, regulations, and customer needs.
  • Define launch KPIs and track against market adoption and revenue goals post-launch.
  • Develop and manage the annual marketing budget for the SBU, ensuring alignment with business priorities and return on investment (ROI)
  • Collaborate with Sales, Finance to develop and refine sales forecasts for existing and new products.
  • Monitor financial performance of products (revenue, margin, pricing strategy) and make strategic recommendations for improvement.
  • Analyze the commercial impact of marketing activities and report on key financial indicators regularly.
  • Champion the integration of Voice of Customer (VOC) into product development, launch planning, and ongoing strategy.
  • Lead qualitative and quantitative market research efforts to identify trends, gaps, and growth opportunities.
  • Collaborate with Product Management to bring customer and market insight into global product development processes.
  • Develop customer personas and segment-specific messaging strategies based on VOC data.
  • Work effectively with Marketing Communications to develop and execute campaigns, promotions, digital assets, and literature.
  • Coordinate advertising/media plans and public relations activities for the SBU
  • Collaborate with the Education department to develop ICDE course content and internal product training programs.
  • Align with Technical Sales teams to develop and implement sales enablement tools and strategies.
  • Present products to customers and provide internal training as the subject matter expert to support sales effectiveness and brand alignment.
  • Engage with external partners, KOLs, and distributors to ensure alignment on product and marketing initiatives.
  • Develop and report on marketing performance metrics, including campaign ROI, lead generation, product sales, and customer engagement.
  • Analyze and report on market research data to identify actionable trends and inform business strategy.
  • Present product and market updates to internal stakeholders, leadership, and external partners as needed.
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