Marketing Manager, Innovation, DHL Customer Solutions & Innovation (CSI) (f/m/x)

DHL (Deutsche Post)•Rosemont, IL

34d

About The Position

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. DHL's Customer Solutions & Innovations (CSI), one of the business units of DHL, is a globally dedicated organization which simplifies the DHL customer experience by providing a single customer interface and developing innovative industry-tailored solutions for DHL's largest global customers. Come discover the unique, international spirit of DHL where your commitment is recognized and rewarded. We are looking for a talented and highly motivated Marketing Manager, Innovation for our DHL Americas Innovation Center (AMIC) - a state-of-the-art facility focused on engaging startups and industries on the future of logistics. In this role, you will drive planning and implementation of regional Innovation Marketing for the Americas. You will also position DHL as the Innovation Leader and CSI as the innovation engine in the region. As the AMIC Marketing Manager you will implement marketing programs to support specific marketing objectives across different channels and segments and in support of our overall strategic innovation marketing plan, and build and engage regional Innovation, and the marketing and communications community.

Requirements

Bachelor's Degree in Business Administration, Marketing or related discipline and 5-8 years of experience in related field OR MS/MA and generally 3-5 years of experience in related field
(Internal candidates) Ideally will have experience in different divisions
Creativity and courage to walk beyond the beaten path
Engaging and positive personality with a "can-do" attitude
Ideally previous exposure to Innovation environments
Strong project and/or event management experience
Sound understanding of creative and marketing execution process.
Quick learner
Engaged and positive person
Excellent meeting facilitation, presentation and communication skills. Strong understanding of marketing tactics and planning processes.
Demonstrate exceptional positive attitude, aptitude to adapt to change, and boundless creativity
Able to thrive in a collaborative environment with professional and positive attitude.
Self-motivated team player with the ability to thrive in a fast-paced environment.
Strong negotiation skills with understanding of the implications of decisions that are made.
Writing and editing skills
Advanced Microsoft Office skills
Opinionated team worker; engaged
Attention to detail; continuous improvement spirit in search of excellence
Critical thinking, strong organizational skills and accuracy.

Responsibilities

Drive regional Innovation Marketing approach
Position DHL as the Innovation Leader in the market and CSI as the innovation engine of the group
In collaboration with business owners, shape the marketing direction for regional activities and positioning and identify key success factors
Develop regional marketing roadmap based on the agreed strategic direction and develop specific measures in support of agreed goals
Contribute to global Innovation Marketing efforts
In addition to regional responsibilities, take on responsibility to drive selected topics globally and on behalf of the entire Innovation Marketing team
Translate global direction and priorities and identify opportunities to position these as part of the regional Marketing plan
Provide input into global planning and priority setting
Regional stakeholder management
Build and maintain strong relations with other Innovation functions and the broader Marketing community
Identify and manage relevant internal and external stakeholders at the regional level
Deliver Americas regional Marketing agenda and implementation
Align the Marketing with the Business Unit activities and other relevant stakeholders to set up joint initiatives where applicable
Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic innovation marketing plan
Develop strategy for customer events and project manage major events including external and internal audiences (e.g. annual Innovation Day, Trend Days)
Develop creative and out of the box customer engagement formats
Lead and execute internal and external communication efforts using appropriate marketing & communication tools
Drive placement and promotion process for B2B content marketing efforts and choose the right channels to spread out the content
Run integrated marketing campaigns e.g. to launch the DHL Trend Research publications and position DHL as industry thought leader
Drive social media activities
Develop marketing materials and collateral as needed, from concept to production to distribution
Quickly respond to emerging new topics and trends with adequate Marketing / Comms efforts
Support selection of and participation in external events in the region (e.g. industry event, trade conferences)
Engage and leverage existing internal and external marketing support layers (e.g. copywriting, graphics support)
Measure and report performance of marketing campaigns and all deliverables, gain insight and assess against goals. Choose the right format to report on performance and take actions accordingly