Marketing & Digital Communications Client Coordinator

ONE DIVERSIFIED, LLC•Midland, MI

35d•Onsite

About The Position

As a Client Coordinator, you'll play a key role in translating business needs into timely, effective marketing execution - helping bring the voice of the customer to life across our brands and markets. This role is ideal for someone who thrives in marketing production and operations within a B2B2C environment. You'll work closely with internal clients, shared services, and external partners to deliver high-impact communications that support both business growth and customer needs. We're looking for someone who can become a subject matter expert in the client's capabilities and marketing operations, with a strong understanding of our diverse portfolio and the markets we serve, including Beauty & Personal Care, Building & Infrastructure, Consumer Electronics, and Mobility & Transportation. You'll help enable go-to-market execution through advanced personalization, segmentation, automation, and operational excellence - delivering targeted, timely, and customer-centric communications that support our strategic goals. This role is based on-site in Midland, MI.

Requirements

High School Diploma or GED
Proactive, solution-oriented mindset
Strong attention to detail
Ability to manage time and meet deadlines
Self-motivated and process-driven
Comfortable working independently and collaboratively
Ability to learn and apply technical language and claims
Strong organizational and multitasking skills
Ability to manage multiple priorities in a fast-paced environment
Experience with Workfront or similar project management tools
Ability to plan, execute, and deliver projects with minimal supervision
Adaptability and focus under pressure
Excellent written and verbal communication skills
Familiarity with industry terminology and marketing language
Experience working with cross-functional teams and external agencies
Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint)
LAN shares
Eloqua (email marketing platform) and CRM
Adobe Suite Workfront (project management)
Familiarity with Creative Studio processes
Asset management systems

Nice To Haves

Associates or BA preferred
Background in B2B or B2B2C marketing communications
Experience in marketing operations and administrative production support
Familiarity with global marketing environments and cross-time-zone collaboration

Responsibilities

Serve as the primary connection between business teams (clients) and marcom production stakeholders.
Help in executing strategic marketing plans into actionable communication tactics.
Manage multiple projects simultaneously, ensuring timelines, deliverables, and quality standards are met.
Support end-to-end omnichannel campaign setup; including tracking, and end-to-end reporting.
Upload leads to CRM and ensure proper data flow for campaign performance.
Provide digital support for tradeshows and events, including pre- and post-event communications.
Coordinate and support a wide range of communication tactics: o Email marketing campaigns (Eloqua) o .com content enhancements and staging documentation o Customer-facing collateral (digital and print) o Internal communications o Technical and marketing copywriting across all mediums o Social media coordination and content development
Assist with tradeshow logistics and coordination.
Manage administrative tasks such as printing, asset tracking, and physical material handling.
Advise internal clients on production timelines, turnaround expectations, and best practices-especially as they relate to the client's systems and the unique needs of our specialty businesses.
Educate teams on timelines, requirements, and workflows.
Collaborate with creative teams to ensure brand alignment and visual consistency.
Partner with global translation teams to support multilingual content.
Track time and project status for reporting and invoicing.
Identify process improvement opportunities and support governance efforts to streamline execution.