Marketing & Design Associate

The Centers • Cleveland, OH

46d • Hybrid

About The Position

The Marketing & Design Associate plays a key role in advancing The Centers' mission by developing creative concepts and producing compelling visuals, engaging social media content, and impactful storytelling. This role will also involve designing and managing the website and social media accounts. Working closely under the Director of Marketing, the Associate helps maintain and grow The Centers' strong brand presence across platforms while supporting campaigns for our four pillars of care: Integrated Health and Wellness, Early Learning & Family Support, Workforce Development, and Youth Residential Services. Please submit a Cover Letter, Resume and Digital Portfolio when applying to be considered for this position.

Requirements

• Bachelor's degree in marketing, communications, graphic design, or related field, or equivalent work experience.
• Minimum of 2 years of professional experience in marketing, design, or related creative roles (internship experience may be considered).
• High proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop) and proficiency with Canva.
• Strong skills in social media management [LinkedIn, Facebook, Instagram (Reels)], experience with YouTube, and familiarity with scheduling tools (e.g. Social Pilot, Hootsuite, Buffer)
• Writing and editing skills for developing clear, compelling, brand-aligned messaging.
• Basic to intermediate video production and editing skills.
• Strong organizational and project coordination skills with the ability to manage multiple priorities.
• Ability to travel between The Centers' locations as needed.
• On occasion be available evenings or weekends to support events, campaigns, or other organizational needs.
• Portfolio or work samples demonstrate creative design, social media content, and marketing campaign experience required.
• Passion for The Centers' mission (purpose) and a collaborative (belonging), 'we can and we will' spirit.

Nice To Haves

• Experience with Figma or other collaborative design tools.
• Familiarity with SMS or text-based marketing platforms for audience engagement.
• Experience with Raiser's Edge Email Marketing or similar CRM-integrated systems preferred.
• Awareness of web and digital design principles (file sizing, accessibility, responsive formats).

Responsibilities

• Create high-quality print and digital materials, including flyers, brochures, event collateral, presentations, and infographics, aligned with brand guidelines.
• Develop visual assets for web, social media, and digital campaigns, ensuring consistency across platforms.
• Design and support email marketing campaigns (including fundraising, awareness, and engagement initiatives) through layout, graphics, and storytelling aligned with brand and campaign goals.
• Provide creative direction for design projects, collaborating with the Production Designer to execute assets.
• Maintain the social media content calendar to plan and schedule posts across platforms.
• Draft and edit engaging captions, stories, and posts that reflect The Centers' brand voice.
• Collaborate with program teams to source content, success stories, and timely updates.
• Track social media engagement and analytics to inform content strategy.
• Actively engage with followers by responding to comments, messages, and community interactions in a timely, brand-aligned manner.
• Capture and edit short-form and long-form video for campaigns, events, and storytelling projects.
• Manage post-production, including audio balancing, graphics, captions, and transitions.
• Attend organizational and community events to photograph and capture content for social media, marketing, and promotional use.
• Support marketing campaigns from concept to completion, managing timelines and deliverables.
• Coordinate with internal departments, vendors, and community partners to ensure projects run smoothly, including quality control.
• Archive and organize design collateral; social media templates and content; all digital and media assets, including video and photography for easy reuse.
• Assist in event promotion, setup, and coverage.
• Other duties as assigned

Benefits

• We offer a comprehensive and competitive benefits package which includes a choice of health plans, contribution to your retirement savings, life, short and long term disability and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Number of Employees: 501-1,000 employees