Marketing Coordinator (full-time)

Virgin Hotels Central Services LLC•Dallas, TX

18d

About The Position

As the Marketing Coordinator you will assist the Director of Marketing in executing marketing strategies to achieve Hotel and Food & Beverage revenue goals, drive awareness of your Virgin Hotels and Food and Beverage outlets and engage with the community by assisting with your social networks and review sites. You’ll be part of a team building incredible and relevant content, marketing campaigns and promotions as well as a social footprint that will express Virgin Hotels’ essence, tone of voice, engage visitors with insightful and thought-provoking content and help us turn fans, followers and readers into leads and customers.

Requirements

Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and entertainment/events team.
Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Creativity and innovation are essential!
Basic graphic design skills required, including proficiency in tools such as Canva and Adobe Creative Cloud applications (Photoshop, InDesign, etc.)
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Candidates must think on their feet and use their initiative to solve problems and deliver solutions
Excellent customer relations, communication, presentation and organization skills of utmost importance
Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
Able to change direction and work on multiple project aspects at once
Enthusiastic, passionate, able to enthuse and motivate others
Behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
Current, legal and unrestricted ability to work in the United States
Minimum 1-2 years’ experience working with social media / digital marketing
Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone
Proficient in MS Outlook, Word, Excel and PowerPoint

Nice To Haves

Photo and video editing skills are not required but encouraged.
Degree in Marketing not required but preferred

Responsibilities

Assist Director of Marketing with ideation and execution of quarterly action plans for Rooms and Food & Beverage.
Understand our brand, products and customers to ensure content meets the marketing strategy and reflects the brand.
Assist in the day-to-day management of Hotel and Food & Beverage social media accounts, programs & Initiatives.
Assist the Director of Marketing in creating social media content calendars, including topics and multimedia creation that encourages customer participation & community engagement within and outside the hotel.
Support basic graphic design needs, including editing and creating menus, flyers, signage and other marketing collateral for Hotel and Food & Beverage outlets, ensuring all materials align with brand guidelines.
Respond immediately to customer’s including general inquires, issues, and complaints across our non-branded social media channels such as Trip Advisor, Google, etc. in Virgin Hotels tone of voice.
Facilitate weekly cross-functional and cross-departmental meetings in order to communicate all promotions and initiatives in a timely and professional manner. You will be responsible for their recording and distribution.
Ensures consistent message, tone, voice and proper grammar and spelling across all content and communication created.
Assist the Director of Marketing and Virgin Hotels brand PR agency in ideation and execution of traditional PR strategy.
Work with the Director of Marketing in creating email marketing campaigns and maintaining database management of the CRM system.
Maintain accurate and current tracking systems. Analyze and report, and assistant Director of Marketing with developing recommendations for optimizing strategies.
Attend and contribute ideas in monthly Digital Media calls, weekly PR and Social media calls, and weekly F&B marketing meetings.
Assist the Director of Marketing in reviewing digital and printed creative pieces and ensure they match brand guidelines.