Marketing Coordinator

OLE Health • Napa, CA

9h • $30 - $37

About The Position

The Marketing Coordinator provides essential support in the execution and delivery of patient and community stakeholder communications. Reporting to the Marketing & Philanthropy Manager, this role helps implement campaigns and projects that engage and educate patients and the broader community about CommuniCare+OLE’s services and impact. The Coordinator handles day-to-day marketing project management, content creation for patient marketing and education, and utilizes tracking tools to ensure smooth and timely execution of all patient-facing marketing and outreach projects.

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.

CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of

all ages and religions, and individuals who have been affected by the legal system.

YOU ARE WELCOME HERE.

Requirements

• Education: Bachelor’s degree in Marketing, Communications, or other relevant field desired, or comparable experience required.
• At least 3+ years’ experience in public relations and/or marketing required
• Demonstrated skill in writing/editing and verbal communication.
• Experience in content creation, including blogs, emails, graphics, and video.
• Demonstrated ability to translate complex medical or insurance concepts into clear, actionable language for diverse audiences.
• Understanding of professional etiquette and cultural sensitivity required to build trust across patients, colleagues, community members, and vendors.
• Ability to conduct patient interviews and capture narratives that highlight organizational impact and quality of care.
• Understanding of CRM platforms and reputation management tools to track and analyze audience engagement.
• Ability to manage multiple projects and deadlines with multiple stakeholders and limited oversight.

Nice To Haves

• Spanish proficiency strongly preferred
• healthcare marketing experience preferred.

Responsibilities

• Assists with print and digital content development (posters, lobby monitors, flyers/brochures/handouts) that adheres to brand and content guidelines across all 14 facilities.
• Regularly visits health center locations to identify, interview, and document "Patient Success Stories" for use in marketing and education.
• Drafts and proofreads patient communications, including SMS/text alerts and monthly patient newsletters.
• Maintains the annual marketing calendar, prioritizing health awareness months and service line promotions.
• Ensures accuracy of the organization’s website to support patient access and provider recruitment.
• Maintains the organization’s asset library and materials inventory, including design assets, signage, site photography, and patient success stories.
• Monitors Google Business Profiles for all 14 locations, facilitating responses to patient reviews.
• Maintains and updates contact records in the CRM, including campaign tagging and data integrity.
• Maintains strong relationships with internal staff, vendors, community members, and colleagues through courteous and clear communication.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Coverage
• Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
• 18 days of PTO (Vacation & Sick)
• 10 Paid Holidays + 1 Float Holiday
• 2% employer match with employee 4% Contribution 403(b) retirement plan
• Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
• Life & Accidental Insurance Coverage
• Employer contribution for Health Savings Account
• Flexible Spending Account (FSA) and Limited FSA Options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level