Marketing Coordinator-Ex

Churchill Downs•Oak Grove, KY

56d

About The Position

Oak Grove: Oak Grove Racing, Gaming & Hotel (the “Property”) is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN. JOB SUMMARY The Group Sales and Event Specialist will manage and coordinate the day-to-day processes of the Sales Department in completing the sales cycle for group and social business. Coordinates proposals, communicates & contracts event details and changes in programs to appropriate hotel and operating departments. Communicates with customers regarding their events, details and interest in Oak Grove Racing Gaming and Hotel. Oversees and manages the sales and event automation system, Delphi FDC, a hotel specific program on the Sales Force Platform.

Requirements

Excellent oral and written communication skills
Understand and represent The Company's image and reputation both, at work and at external functions
High level of professionalism with the ability to react under pressure
Proficiency in Microsoft Office including Word, Excel, Power Point
Ability to learn Dephi FDC and manage the program at the property level as the System Administrator
Ability to support, assist and represent the Sales Team in the absence of the Sr Sales Manager
Successful completion of projects as assigned while adhering to the determined deadline
Outstanding guest relations and customer service skills
Ability to work in a fast paced environment and interact with internal departments
Ability to work nights, weekends & holidays in response to client demands
Ability to be on your feet or stand for long periods of time.
Lift up to 30lbs.
Bachelor's degree in hospitality management, marketing, communications, advertising, public relations or similar or three (3) years' of experience in events or customer service field, preferred.
Proficient with Microsoft Office products
Ability to obtain a valid Kentucky Racing License

Nice To Haves

Sales Force and Delphi FDC experience is preferred, but not required

Responsibilities

Maintains the Delphi FDC sales automation system, as the Administrator for the sales, events and financial teams
Maintains and updates Delphi FDC in merge documents including; menus, pricing, reports, banquet checks,
Proposals, and contracts for Groups of 50 and below.
Accurately builds room blocks in Delphi FDC Group GRC and Visual One front office systems
Blocks function space and audits spaces entered by others in Delphi FDC
Prepares contracts, proposals, and estimates for presentation to clients via merge documents and/or customization of documents for Groups 50 and below.
Receives inquiry telephone calls from potential clients and supports their request with verbal and written responses
Responds via telephone and/or written communication for requests from the Oak Grove Racing Gaming and Hotel Website
Prepares turnovers to the Banquet Manager and Event Supervisor
Prepares group resumes, when required, for an event or program requiring multiple departments
Coordinates and conducts property site tours, pre-con meetings, and live video overviews of the hotel and gaming facility
Other duties will be assigned