Marketing Communications Specialist
About The Position
At Circuit Board Medics, we believe every customer interaction shapes our reputation. We’re seeking a Marketing Communications Specialist to strengthen our online presence through engagement with customers across platforms in a way that reflects company values and builds trust. In this role, you will be responsible for creating clear, accurate, and informative communication across customer-facing channels. Your primary focus will be producing content that informs, builds trust, and supports conversion across email, blog, and web platforms. You will also play a key part in managing day-to-day customer interactions through social media and other online channels, ensuring timely, professional, and helpful responses.
Requirements
- Strong writing, editing, and proofreading skills
- Ability to explain technical concepts clearly to non-technical audiences
- High attention to detail and accuracy
- Strong communication and responsiveness
- At least one year of experience producing written content that informs, builds trust, and supports conversion across email, blog, and web platforms.
Nice To Haves
- Experience with social media platforms
- Familiarity with SEO writing principles
- Experience managing social media accounts in a business setting
- Basic understanding of automotive or technical products
- An interest in automotive and/or remanufacturing
Responsibilities
- Write and manage email marketing campaigns
- Produce blog content that supports SEO and customer education
- Create content that effectively communicates technical information to customers in a way that is easy to understand
- Write and refine website copy, including product descriptions and landing pages
- Manage and respond to social media comments, messages, and customer interactions
- Engage with customers across platforms in a way that reflects company values and builds trust
- Collaborate with internal teams (Customer Support, R&D, Production) to ensure accuracy of messaging
- Maintain consistency in tone, clarity, and brand voice across all written content
- Beyond day-to-day maintenance, this role is expected to identify opportunities for improvement actively as you learn more about our company.
Benefits
- Health Insurance
- Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
- Paid time off - 2 weeks per year
- Paid holidays - 8 days per year
- Stable Hours - Monday - Friday, days
- 401(k) with company matching
- Parental time-off
- Adoption benefits
- Casual dress code
- Branded clothing allowance
- Free fruit
- Social outings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
