Marketing Communications Operations Manager – D2C & Social Media, temporary role

Electrolux Group • Stockholm, ME

2d

About The Position

This is a temporary position until December 2026
Shape the future. Bring your potential to life.
At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Join us in our exciting quest to build the future home!
Marketing Operations
Marketing Operations at Electrolux is securing that we are well organised across the marketing value chain. With a data informed approach to identify waste and continuously optimizing the process. Supporting and enabling the broader organization to efficiently and effectively operate vertical global functions such as content and media. Marketing Communications Operations is a team within the Marketing Operations function. Mar Com Ops Manager is a core contributor in our operating model, running all marketing communications projects and initiatives, such as campaigns, for effective, consistent and engaging consumer experiences across all touch points.
About the role
The Mar Com Ops Manager is responsible for leading and managing campaigns. From building the brief with stakeholders to briefing the content team, ensuring milestones are met with accuracy and quality, and that key markets are activating in relevant consumers facing touch points.
This role includes responsibilities primarily focused on D2C and social media campaign content project management, though not limited to these areas. You will be the driver and ambassador of these initiatives and the development work behind. In this role you will oversee the planning, execution, and monitoring of the end-to-end projects ensuring that all tasks are assigned to the corresponding stakeholders with aligned global templates. Following up on one globally consistent process, flagging any delay or deviation in time, budget or delivery.
Stakeholder management is essential in this role. Internally, you will collaborate closely with the Integrated Marketing Communications, Brand, PR, Media, Web, D2C, Outbound, Retail, Marketing Activation and Experience Marketing teams, among others, as well as marketing and D2C colleagues in local markets.
You collaborate cross-functionally, assigning tasks across all marketing functions to support the end-to-end delivery, identifying waste and inefficiencies as well as suggesting solutions to optimize the marketing value chain. In this role you are member of the Marketing Operations function at Electrolux and will actively contribute to establishing and optimizing the process, tools and templates we use commonly across the company.

Requirements

• Bachelor’s degree in marketing, Business Administration, or a related field.
• 5+ years of experience in marketing operations or project management across functions in an international setting.
• Experience from digital marketing and e-commerce roles.
• Experience in working with media, creative and production agencies.
• Excellent communication and stakeholder management skills.
• Strong project management skills with experience leading cross-functional teams and excellent analytical skills and experience analysing data to identify opportunities for optimization.
• Knowledge of project management tools and software with the ability to work in a fast-paced environment and manage multiple projects simultaneously.

Responsibilities

• Plan, manage, track and optimize campaign and other marketing communications initiatives end-to-end.
• Secure that we run one process, including all elements of the consumer journey to help securing successful campaign launches ensuring consistency in our communication across consumer touchpoints within and across markets.
• Work close with our D2C teams both centrally and locally - act as a trusted advisor.
• Help define and implement metrics and KPIs to track the success of Marketing Operations and report on progress - Collaborating with experimentation teams analyzing data to identify opportunities and improvements.
• Keep up to date with industry trends and best practices in marketing operations and project management.
• Coach and educate stakeholders across the company on the marketing operations process, template, and tools. Acting as the marketing operations evangelist.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level