Marketing & Communications Associate (48669)

CARE FOR THE HOMELESS•New York, NY

6d•$68,000 - $72,000

About The Position

The Marketing and Communications Associate plays a pivotal role in shaping and sharing CFH’s story, bringing our mission, programs, and impact to life. Reporting to the Director of Marketing and Communications, the Associate leads the day-to-day execution of CFH's marketing and communications strategy, providing multi-channel content creation, campaigns, publications, and event support. This role is ideal for a versatile communicator who excels at storytelling through writing, graphic design, and photography (video is a plus), and who brings a keen eye for deadlines, details, and project management. This is the perfect opportunity for an experienced marketing and communications professional with an entrepreneurial spirit to excel within an energized mission, utilizing creativity and organization while having a positive impact on those we serve.

Requirements

4-6 years of professional experience in communications, marketing, journalism, public relations, or a related field — ideally within a nonprofit, healthcare, or human services environment.
Demonstrated excellence in writing, editing, and producing multi-channel content (email, web, social media, print) in a fast-paced, mission-driven setting. Writing samples requested.
Highly proficient in graphic design, photography, and basic video capture/editing for digital storytelling and event coverage. Design samples or portfolio requested.
Proven project management abilities, including coordinating complex calendars, workflows, deadlines, and multi-stakeholder approvals.
Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, English, or a closely related field required.
Exceptionally detail-oriented, highly organized, and skilled at taking clear notes; able to manage multiple projects simultaneously while meeting tight deadlines.
Fluent with key digital platforms, including website CMS tools, Constant Contact or Mailchimp, Canva and/or Adobe Creative Suite, and social media scheduling platforms.
Strong interpersonal and collaboration skills, with the ability to build effective relationships across departments, program sites, and diverse communities.
Comfortable working independently, taking initiative, and maintaining professionalism in a complex, fast-paced organizational environment.
Able to communicate with empathy, clarity, and respect for the communities we serve.
Takes pride in delivering high-quality work.

Nice To Haves

Experience with print production or layout tools (e.g., Adobe InDesign) is a strong plus.

Responsibilities

Write, edit, and produce compelling content for CFH digital and print channels — including monthly internal and external newsletters, website updates, social media posts, marketing materials, and print mailings — ensuring clarity, accuracy, and brand alignment.
Develop high-quality visual assets — graphics, short videos, and other multimedia — using Canva, Adobe Creative Suite, or similar tools; design digital and print materials such as social graphics, flyers, brochures, postcards, event signage, presentations, donor-facing collateral, and branded templates.
Oversee monthly digital newsletter and quarterly print newsletter production, including content creation, formatting, layout, scheduling, as well as distribution for email campaigns, event promotions, fundraising initiatives, and impact storytelling.
Attend events and program activities across all five boroughs to capture photos, gather stories, interview staff or clients (as appropriate), and produce content in collaboration with site directors and program teams.
Partner with the Director of Marketing & Communications to ensure brand alignment, message clarity, and the highest editorial and visual standards across all CFH communications; uphold CFH’s visual identity and maintain consistency across all platforms and materials.
Develop, organize, and maintain comprehensive content libraries — including photography, video, copy blocks, testimonials, design files, and brand assets — to support efficient content creation and cross-team collaboration.
Maintain organized systems for digital assets, shared files, passwords, brand materials, and departmental platforms (including social media, website CMS, email marketing tools, and design tools).
Coordinate with internal partners (Development, Policy, HR, Programs) and external vendors or contractors to gather content, manage approvals, oversee production timelines, and ensure timely, accurate delivery of materials.
Track and analyze communications performance metrics — including email, website, and social media data — and support the Director in preparing periodic reporting for leadership, grants, and organizational planning.
Support CFH major events with communication materials including development, design, and production, and producing or assisting with signage, scripts, speaker bios, slide decks, talking points, run-of-show documents, event collateral, and post-event reports.
Maintain and update select website content in collaboration with the Director of Marketing and Communications and Chief Development & Communications Officer, ensuring accuracy, timeliness, accessibility, SEO awareness, and brand alignment across pages, posts, events, and campaign content.
Manage CFH's social media presence (Facebook, Instagram, LinkedIn, X/Twitter, BlueSky) with consistent, mission-aligned messaging and strong visual storytelling; monitor engagement, respond to comments and messages, track trends, and identify opportunities for growth.
Support paid social and digital advertising campaigns in collaboration with the Director, helping to coordinate creative assets, messaging, targeting, and optimization.
Contribute to the development of materials for webinars, panels, special events, fundraising campaigns, program launches, and thought leadership opportunities.
Perform other duties as needed or assigned in support of CFH’s mission and communications goals.