Marketing Automation Specialist

Front•Chicago, IL

2d•Hybrid

About The Position

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 , Top Places to Work by USA Today 2025 , Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area™ , Inc. Magazine's 2022 Best Workplaces list , and Forbes Best Startup Employers 2022 List . We're looking for a detail-oriented Marketing Automation Specialist to join our Marketing Operations team. This is an exciting opportunity to work with a MOPs team that has strong foundations in place, where you'll get hands-on experience executing email campaigns, supporting webinar activations, and experimenting with A/B testing to drive growth. If you love the operational side of marketing and thrive on seeing campaigns come to life, this role is for you.

Requirements

1-2 years of experience in marketing operations, marketing automation, or email marketing
Experience executing email campaigns from start to finish
Comfort with Google Sheets/Excel for data management and reporting
Detail-oriented mindset with strong project management skills
Self-starter who thrives in a fast-paced, collaborative environment
Familiarity with Salesforce and understanding of how marketing and sales systems integrate
Experience with Goldcast or other webinar platforms
Experience supporting field and events marketing programs

Nice To Haves

proficiency with HubSpot (or similar marketing automation platforms)
HTML and HubL coding skills for email customization

Responsibilities

Manage the end-to-end email marketing process — from strategy and calendar coordination to execution and A/B testing — while analyzing performance to drive continuous optimization
Build and maintain marketing automation workflows in HubSpot to support lead nurturing and customer engagement
Build and manage HubSpot workflows for webinars and field events, ensuring registration and follow-up sequences are flawless
Manage list imports while maintaining data hygiene and ensuring campaigns are properly tracked in HubSpot and Salesforce
Become a proficient HubSpot admin, strategize about effective ways to set up campaigns/workflows, and constantly look for ways to improve our use of the product
Collaborate closely with Demand Generation, Product Marketing, and Sales Development to build strong internal relationships and ensure cross-functional alignment on all campaigns
Provide operational support for new marketing initiatives and projects as our team’s needs evolve

Benefits

Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!