Marketing Automation Engineer-Contract
About The Position
We are looking for a Contract Marketing Automation Engineer / CRM Technical Specialist to support our email and CRM initiatives by building and maintaining the technical foundations that enable dynamic, personalized communications. This role partners closely with our Email / CRM lead to power advanced personalization use cases, including dynamic daily emails, real-time data integrations, and journey automation within Adobe Journey Optimizer (AJO). This is a hands-on, technical role focused on automation, integrations, and data orchestration — not creative execution or campaign strategy.
Requirements
- Experience operating in a Marketing Automation Engineer or CRM Technical Specialist role
- Hands-on experience with marketing automation or CRM platforms (Adobe Journey Optimizer preferred; Salesforce, Braze, or similar acceptable)
- Strong working knowledge of APIs, webhooks, JSON payloads, and data schemas
- Experience supporting email personalization, lifecycle journeys, or automation frameworks
- Ability to work comfortably between technical and marketing teams
- Clear communication skills and comfort explaining technical concepts in plain language
Nice To Haves
- Experience with Adobe Experience Platform (AEP) datasets and profiles
- Familiarity with decisioning logic, real-time personalization, or headless content delivery
- Prior experience supporting dynamic or content-driven email programs
Responsibilities
- Build and maintain API integrations and webhooks that connect external data sources to Adobe Journey Optimizer
- Configure and support custom actions, data flows, and real-time personalization logic within AJO
- Translate personalization and lifecycle requirements into technical solutions that scale
- Support dynamic email and journey use cases using external APIs, structured data, and decisioning logic
- Serve as the technical CRM owner supporting lifecycle and email programs, operating as a Marketing Automation Engineer and CRM Technical Specialist
- Partner with marketing, product, and analytics teams to align data availability with campaign needs
- Troubleshoot and resolve data, automation, or delivery issues impacting CRM programs
- Document technical implementations and provide guidance to non-technical stakeholders
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
