Marketing Associate, Community Marketing Site Activation Lead

JPMorgan Chase & Co. • Columbus, OH

2h

About The Position

The Community Marketing team unifies and amplifies initiatives that build trust in communities, empower consumers, and strengthen relationships with Chase customers. Join a team focused on delivering community experiences and practical financial education that increases relevance, connection, and impact. As a Marketing Associate Site Activation Lead on the Chase Money Skills hub, you will own day-to-day publishing operations and analytics implementation to ensure approved content is published accurately and consistently. You will apply structured tagging and metadata to improve discoverability and reporting, and you will ensure pages are instrumented so performance can be measured and optimized. You will serve as the operational bridge between editorial, controls and approvals, and the site platform to enable reliable, governed delivery at scale.

Requirements

• Demonstrate 3+ years of experience in web publishing, digital production, or content operations.
• Implement analytics tagging and instrumentation for web content, including events and conversion measurement.
• Execute accurately in governed workflows with approvals and version control.
• Coordinate across multiple stakeholders, manage deadlines, and keep work moving from approval to publish.
• Apply a solutions-oriented approach to managing multiple initiatives with operational rigor.

Nice To Haves

• Publish in a content management system and perform structured content entry.
• Use dashboards and recurring performance reporting, including taxonomy-based performance views.
• Apply release management practices, QA checklists, and clear operational documentation.
• Advance financial inclusion and deliver positive social impact through education experiences.

Responsibilities

• Build and publish hub pages and assets in the Chase ecosystem platform, ensuring template adherence, mobile readiness, accessibility checks, and release timing.
• Implement and maintain analytics instrumentation for hub content, including page-level tracking and module or journey events where applicable.
• Apply and govern taxonomy tags, metadata, internal linking patterns, and naming conventions to support discoverability and reporting consistency.
• Coordinate content through the governed workflow from approval to publish, confirming approvals are complete prior to release.
• Verify content accuracy against approved copy, including links, embedded assets, formatting, and accessibility requirements.
• Test analytics implementation quality, confirming tags and events fire as expected and data is captured reliably across formats.
• Maintain recurring reporting inputs and performance snapshots, including what shipped, performance by topic and format, entry pages, and discovery indicators.
• Document operational hygiene items such as content inventory, version and change logs, refresh schedules, and publishing procedures, escalating platform issues as needed.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees