Marketing Assistant

Fort Bragg Federal Credit Union•Fort Bragg, NC

9d•Onsite

About The Position

Marketing Assistant-Onsite Purpose: Performs administrative duties for the Marketing Department. Assists in the design, creation and implementation of marketing materials and all areas of the marketing and advertising functions. Primary Duties and Responsibilities: Develops and designs draft text and layouts for a wide range of marketing and advertising materials. Forwards drafts to Marketing Manager for review and approval. Assists in the coordination of all monthly/seasonal promotional campaigns with respect to scheduling, communication to staff, development, production, and distribution. Communicates daily with the Marketing Manager to receive assignments and to keep him/her informed of the status of all work in process. Executes daily email communications with members using provided data, ensuring accuracy and timeliness. Assists Marketing Manager with dissemination of advertising content to all outlets including media and third-party vendors. Visits branches regularly to update displays, collateral, and other marketing materials. Performs ongoing administration within internal systems and accessible third-party platforms. May assist Marketing Manager or FBFCU team members promoting the Credit Union brand at special events. Assists Marketing Manager with social media efforts. This includes coordination with third-party providers, creating ideas and drafts for posts and content and formulating ideas to increase member engagement. Maintains knowledge of all Credit Union products and services Assists Marketing Manager in reviewing all marketing and advertising content for accuracy. Other Duties and Responsibilities: Inventories all supplies, forms, and marketing materials to ensure an adequate supply at all locations. Keeps the Marketing storage areas and Credit Union apparel organized in a neat and orderly fashion. Types and emails correspondence for marketing department as needed. Responsible for sending weekly member survey requests and creating reports of results for management. Receives and responds appropriately to marketing solicitations, sometimes acting as go-between for Marketing Manager. Maintains neat and efficient filing and storage systems for the marketing department. Must comply with the Federal Bank Secrecy Act, Anti-Money-Laundering and Customer Identification Policy (BSA). Performs other duties as assigned by Marketing Manager.

Requirements

High School graduate.
Minimum of 2 years college level coursework with a concentration in Marketing is preferred.
On an annual basis, complete all mandatory Bank Secrecy Act, OFAC, and Red Flag Identity Theft training.
1-3 years Marketing experience preferred.
Graphics experience preferred.
Prior experience within the financial industry is helpful.
Courtesy, tact, and diplomacy are essential elements of the job.
Work involves frequent personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Demonstrated advanced abilities with all computer software programs, including WORD, Excel, Power Point, Outlook, Adobe, Photoshop, InDesign and other graphic design software.
Strong technical ability and knowledge of web page design (html) and delivery.
Excellent communicator, both verbal and written, and the ability to explain complex information or details.
Attention to detail and outstanding organizational skills are required
Strong time management skills and the ability to oversee multiple tasks and meet deadlines.
Must be creative, friendly, cheerful, and motivated.
Adapts well to change and implement new products, services or programs.
Understands and commits to the Credit Union’s mission, objectives and priorities.

Nice To Haves

Graphics experience preferred.
Prior experience within the financial industry is helpful.

Responsibilities

Develops and designs draft text and layouts for a wide range of marketing and advertising materials.
Forwards drafts to Marketing Manager for review and approval.
Assists in the coordination of all monthly/seasonal promotional campaigns with respect to scheduling, communication to staff, development, production, and distribution.
Communicates daily with the Marketing Manager to receive assignments and to keep him/her informed of the status of all work in process.
Executes daily email communications with members using provided data, ensuring accuracy and timeliness.
Assists Marketing Manager with dissemination of advertising content to all outlets including media and third-party vendors.
Visits branches regularly to update displays, collateral, and other marketing materials.
Performs ongoing administration within internal systems and accessible third-party platforms.
May assist Marketing Manager or FBFCU team members promoting the Credit Union brand at special events.
Assists Marketing Manager with social media efforts.
Maintains knowledge of all Credit Union products and services
Assists Marketing Manager in reviewing all marketing and advertising content for accuracy.
Inventories all supplies, forms, and marketing materials to ensure an adequate supply at all locations.
Keeps the Marketing storage areas and Credit Union apparel organized in a neat and orderly fashion.
Types and emails correspondence for marketing department as needed.
Responsible for sending weekly member survey requests and creating reports of results for management.
Receives and responds appropriately to marketing solicitations, sometimes acting as go-between for Marketing Manager.
Maintains neat and efficient filing and storage systems for the marketing department.
Must comply with the Federal Bank Secrecy Act, Anti-Money-Laundering and Customer Identification Policy (BSA).
Performs other duties as assigned by Marketing Manager.