Marketing Assistant

Quail Park•Visalia, CA

1d•$21 - $23

About The Position

Quail Park at Shannon Ranch is seeking a highly organized, customer-focused Move-In Coordinator / Marketing Assistant to play a key role in welcoming new residents and supporting occupancy goals. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about working with seniors. You will be instrumental in creating a smooth, positive transition for incoming residents and their families while supporting the Community Relations and Marketing team with administrative and outreach efforts.

Requirements

2+ years of experience in senior living, hospitality, or related field preferred
Passion for working with seniors and providing excellent customer service
Strong organizational, multitasking, and problem-solving skills
Excellent interpersonal and communication skills
Ability to work independently and collaboratively in a team environment
Basic computer proficiency (Microsoft Office: Word, Excel, PowerPoint)
Valid driver’s license with a good driving record
CPR/First Aid
Food Handler’s Permit
Must pass pre-employment screening (background check, drug test, TB test)
Reliable attendance and professionalism are essential
Ability to maintain confidentiality and handle sensitive information

Responsibilities

Coordinate all aspects of resident move-ins, transfers, and transitions
Serve as a primary point of contact for depositors and families throughout the move-in process
Communicate resident needs to internal teams to ensure a seamless transition
Coordinate apartment readiness including cleaning, refurbishing, and inspections
Ensure all resident information and documentation is completed and entered accurately
Assist the Community Relations Director with tours, phone inquiries, and follow-ups
Support marketing events, outreach efforts, and community partnerships (churches, senior centers, etc.)
Help plan and execute events for prospective residents and families
Provide clerical and administrative support to the marketing team
Maintain strong communication with internal departments and external partners
Support occupancy goals through effective coordination and organization
Uphold resident confidentiality and deliver exceptional customer service
Participate in team meetings and training sessions
Promote a safe, positive, and professional work environment