Marketing Assistant

South Florida Business Law GroupMiami, FL
5d

About The Position

Are you interested in a career in marketing with upward mobility and an opportunity to learn from experts in the industry? We’re in search of a dynamic marketing coordinator to support our senior staff in accomplishing our marketing objectives. An excellent fit for this position is a team player who is a dynamic thinker with creative ideas. We welcome applicants with excellent project management skills, a knack for innovation, and a proven track record of success.

Requirements

  • Education and/or experience equivalent to a bachelor’s degree
  • 2+ years of experience in one or more of the following:
  • Client intake or client services (law firm, professional services, or healthcare preferred)
  • Marketing coordination or execution
  • Inside sales or consultative sales
  • Proven ability to:
  • Qualify and screen inbound leads
  • Ask structured intake questions
  • Assess urgency and motivation
  • Identify fit vs. non-fit prospects
  • CRM experience (Lawmatics strongly preferred; HubSpot/Salesforce acceptable)
  • Comfortable with high-volume phone work and follow-ups
  • Able to handle sensitive conversations with empathy and professionalism

Responsibilities

  • Client Intake & Lead Qualification Respond to inbound leads within 10 minutes (yes, we track this)
  • Qualify and screen potential new clients using structured intake questions
  • Identify urgency, motivation, legal issue fit, and potential conflicts for attorney review
  • Schedule qualified leads for initial consultations—quickly and accurately
  • Ensure every person who contacts the firm is helped (consultation, referral, or resources)
  • Manage the full pre-engagement glidepath to improve show-up rates
  • Prepare attorneys or sales staff with complete intake information
  • Prepare engagement agreements and follow up for signature and payment
  • Re-engage no-shows, non-signers, and leads who weren’t ready yet
  • Execute GAS (goodwill) calls to former clients
  • Assist with the execution and approval of digital, print, and social media marketing
  • Maintain clean, accurate CRM data (Lawmatics preferred)
  • Track and report marketing KPIs
  • Coordinate with third-party marketing vendors
  • Research and schedule local networking and community outreach events
  • Support the firm’s Strategic Marketing Plan
  • Gather KPIs for Weekly Marketing Meetings with the CMO
  • Researching, identifying, and coordinating local marketing and business development opportunities , including:
  • Community events
  • Professional networking groups
  • Industry-related functions
  • Chamber of Commerce and association events
  • Registering, scheduling, and attending in-person networking events on behalf of the firm
  • Representing the firm professionally at events to:
  • Build awareness of the firm’s services
  • Develop referral relationships
  • Drive qualified leads back to the firm
  • Serving as the on-site point person for:
  • Firm-sponsored events
  • Community outreach initiatives
  • Educational or promotional appearances
  • Coordinating event logistics, including:
  • Registration and scheduling
  • Marketing materials and signage
  • Follow-up lists and post-event reporting
  • Capturing contact information from prospects and referral partners and ensuring:
  • Timely CRM entry
  • Proper source attribution
  • Structured post-event follow-up
  • Working with attorneys, firm leadership, and marketing vendors to align event strategy with the firm’s overall marketing plan.
  • Tracking and reporting event ROI, including:
  • Leads generated
  • Referrals initiated
  • Consultations scheduled
  • Maintaining a consistent, professional brand presence at all events.
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