Marketing Assistant Manager
About The Position
Lead, hire, and manage a high-performing guest service team to ensure excellent customer satisfaction and operational efficiency. Model outstanding service standards and inspire the team through strong leadership and best practices. Deliver ongoing coaching, feedback, and formal mid-year and annual performance reviews. Oversee departmental financials, including P&L management and staff scheduling. Analyze revenue and cost reports, present updates, and recommend actions to address financial variances. Assist in planning, executing, and evaluating promotions and special events. Coordinate event logistics, including permits, décor, equipment, collateral, and communication across departments. Partner with agencies, team members, and participants to ensure smooth execution of promotions and tournaments. Manage Caesars Rewards operations, including training, scheduling, and performance oversight to ensure compliance with regulations. Ensure audit compliance and communicate program updates in partnership with the corporate Caesars Rewards team.
Responsibilities
- Lead, hire, and manage a high-performing guest service team
- Model outstanding service standards and inspire the team through strong leadership and best practices
- Deliver ongoing coaching, feedback, and formal mid-year and annual performance reviews
- Oversee departmental financials, including P&L management and staff scheduling
- Analyze revenue and cost reports, present updates, and recommend actions to address financial variances
- Assist in planning, executing, and evaluating promotions and special events
- Coordinate event logistics, including permits, décor, equipment, collateral, and communication across departments
- Partner with agencies, team members, and participants to ensure smooth execution of promotions and tournaments
- Manage Caesars Rewards operations, including training, scheduling, and performance oversight to ensure compliance with regulations
- Ensure audit compliance and communicate program updates in partnership with the corporate Caesars Rewards team
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
