About The Position

The Marketing Asset Review Representative position will provide support to the American Express Marketing Compliance Review team. Responsibilities will include reviewing and approving marketing collateral; ensuring compliance with legal, regulatory, and branding guidelines; maintaining checklists and documentation within American Express’ systems; and supporting other projects as requested by the Adstra Manager and the client leader. . Our “ideal candidate” is an individual who has experience in marketing; has experience with creative asset review for direct marketing promotions; and has a proven ability for attention to detail, escalating issues, interpreting written directions, making decisions, and effectively meeting deadlines.

Requirements

  • College Degree from an accredited college or university, or 3-5 years of professional experience in lieu of a college degree required.
  • 0-2 years in Direct Marketing industry experience with marketing or advertising background, campaign execution, and/or Client Relationship Management skills.
  • Proficient in Microsoft Word, Excel (spreadsheet manipulation), PowerPoint, Outlook, Adobe Acrobat.
  • Prolonged periods of sitting at a desk and working on a computer

Nice To Haves

  • General knowledge CRM or CEX platforms is a plus

Responsibilities

  • Ensure all MCR citations are addressed, or approvals to disregard those citations s present in the system.
  • Manage and prioritize projects to meet established deadlines and deliver on promises.
  • Consult with Marketing Managers to communicate errors, required actions, and approvals articulately.
  • Maintain project status in Excel spreadsheet/tracker (RTT).
  • Comply with Adstra policies, best practices, procedures, and deliverables.
  • Meet/Exceed Adstra Service Level Agreement performance metrics and client expectations.
  • Resolve problems with supervisor support.
  • Support other projects/initiatives as requested.
  • Solid attention to detail and proofreading skills. Ability to deliver quality work.
  • Solid communication skills and ability to articulate questions, directions, and solutions clearly and effectively. Acknowledge and respond to others in a timely manner.
  • Solid ability to multitask, prioritize, and effectively manage own queue to meet deadlines and deliver on promises. Solid follow-through.
  • Escalate moderately complex issues and problems and refer more complex issues to higher-level staff for support in prioritizing and problem-solving.
  • Support process improvements and key initiatives.
  • Participate in team meetings.
  • Perform work under general supervision. Works with the manager on productivity expectations.
  • General knowledge of subject matter and client’s business, and works with the team and client to resolve issues in a timely and effective manner.
  • Ability to adapt to changing client needs and maintain a positive, can-do attitude under pressure.
  • Ability to work independently and as a team member. Solid proven success collaborating with team members

Benefits

  • Adstra offers excellent benefits including medical, dental, vision, life, LTD, 401k w/ company match, paid time off, business casual dress, summer hours, customized training & more!
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