Marketing and Social Media Coordinator

Centaris•Sterling Heights, MI

11d

About The Position

Leading IT Service Provider seeks a Marketing & Social Media Coordinator to join our growing technology company! Are you detail oriented and confident tracking marketing campaigns? Can you analyze sales trends and make campaign recommendations? Do you enjoy collaborating with both internal and external teams? If so, this is the role for you! Centaris has over 40 years’ experience helping small to mid-sized businesses with their computer technology needs. We provide a full suite of computer technology managed IT services, including Microsoft Office 365 and Teams, as well as computer systems sales and service, structured cabling, varied voice/phone solutions, telephony, cloud VoIP solutions and internet/voice carrier services. We have a great company culture, collaborative team environment and offer competitive pay and benefits! The Marketing & Social Media Coordinator works closely with our Chief Revenue Officer promoting the Centaris brand via website, social media, and business development campaigns. This role serves as the liaison to the external marketing firm, oversees CRM software and social media campaign schedules, and pulls KPI data to determine social media campaigns’ success.

Requirements

Bachelor’s degree in marketing, statistics, business, or related field preferred
1-3 years of related experience in business, promotional sales, or customer service
Strong knowledge of CRM software
Experience with overseeing social media campaign schedules
Ability to analyze sales trends and present recommendations to leadership
Strong understanding of KPI’s as related to social media
Excellent sales and customer service skills
Excellent verbal and written communication skills
Ability to manage multiple projects at a time, work independently, and meet deadlines
Proficient with Microsoft Office Suite or related software

Responsibilities

Collaborates with CRO and product teams to develop branding messages
Manages CRM system to have appropriate fields and reporting
Liaison with supplier partners to track and suggest uses for MDF funding
Collects and compiles client feedback in an easily reviewed and understood format for review by company management and leadership
Collects and maintains sales records required to track, review, and modify performance of marketing initiatives
Forecasts and analyzes sales trends, marketing strategies, and product performance; prepares and presents reports summarizing information; makes recommendations based on analysis Implements and distributes materials related to sales, training, and marketing
Tracks client engagement and SEO to optimize campaign content
Coordination and planning of client events