Marketing and Communications Coordinator

Project Open Hand • San Francisco, CA

5d

About The Position

The Marketing and Communications Coordinator supports the creation and execution of a wide range of communications and marketing assets across digital and print channels. This includes newsletters, publications, development collateral, client stories, website content and updates, social media, and multimedia campaigns. The role requires someone with strong writing and digital marketing skills, who has a keen eye for design and can provide light design via Canva, and assists with producing print and digital materials and advertising campaigns. The Coordinator also tracks basic digital metrics and helps to carry out the strategic goals of the Development Department and Marketing and Communications Team to grow POH’s audience and engagement.

Requirements

• One-year experience in marketing, communications, digital content, or related field.
• Strong writing, storytelling, and editing skills, with the ability to tailor content for different audiences and channels.
• A keen eye for good graphic design is a must.
• Proficiency in Canva (no advanced graphic design expertise required), HootSuite or other social media management platform, and Web Content Management System (CMS) Drupal or similar CMS Platform.
• Familiarity with social media management platforms (e.g., Hootsuite, Later) and experience creating, scheduling, and monitoring posts.
• Basic understanding of digital marketing tools and principles (email campaigns, analytics, Google Ads preferred).
• Proficiency in Microsoft Office 365 (Excel, OneDrive, Outlook, PowerPoint, SharePoint, and Word).
• Ability to work independently, supporting multiple projects, and meeting deadlines.
• Strong organizational skills and the ability to handle multiple projects, with high attention to detail.
• Ability to work cross-functionally with a diverse range of partners, peers & volunteers.
• Desire to grow skills in digital marketing and multi-channel marketing.
• Proficiency in basic graphic design knowledge, including layout, typography, color, and other fundamentals.
• Ability to work some evenings and weekends as needed.

Nice To Haves

• Bachelor’s degree in marketing, communications, or related field.
• Experience filming and editing video.
• Website design and content management.
• Experience in the fundraising/development.
• Proficiency in photography and videography (shooting and editing).
• Experience producing content for social media sites, such as Facebook, Twitter, Instagram, and YouTube.
• Proficiency in Adobe Creative Suite (Adobe Photoshop, Illustrator, and InDesign)
• Experience in working with contract designers, commercial printers, and volunteers.

Responsibilities

• Assist the Director in all aspects of Marketing and Communications as it relates to the strategic plan.
• Support the development and execution of written and digital content across print, web, email, and social media channels.
• Write, edit, and distribute monthly e-newsletters, online appeals, and direct mail appeals.
• Create and adapt content for POH materials including newsletters, brochures, development collateral, annual reports, flyers, and social media.
• Use Canva (or Adobe, if preferred) for light design needs such as content for social media posts, e-signature banners, slideshows, as needed.
• Update and maintain website content through the agency’s CMS and ensure all materials align with Project Open Hand’s brand guidelines.
• Create and coordinate social media posts, including content creation, scheduling, monitoring, and basic performance reporting.
• Monitor and report on digital marketing metrics (website, email marketing, and social media).
• Support Events with collateral creation and production for fundraisers, cause marketing, and partner events.
• Support PR and media outreach by drafting press releases, articles, talking points, and presentations.
• Draft creative briefs and work with contract designers, commercial printers, and volunteers.
• Collaborate with internal teams to ensure consistent messaging across communication channels.
• Shoot, edit, and produce photos and videos that meet brand and style guidelines for social media, website, and presentations.
• Maintain organized files and archives of marketing and communications assets.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level