Marketing and Communications Assistant

Crossroads Inc • Phoenix, AZ

1d

About The Position

The Marketing and Communications Assistant will assist with the administration and creative duties supporting the communication efforts at Crossroads. The Marketing and Communications Assistant will possess strong technical skills, excellent writing skills, responsive customer-service orientation, an instinct for collaboration, a passion for learning, and a commitment to the Crossroads mission.

Requirements

• Current CPR/First Aid/Narcan training.
• Current and annual negative TB Test.
• Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
• Minimum of a High School Diploma or GED required.
• 1-year-related experience and/or training or equivalent combination of education and experience required.
• Experience with Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Etc.)
• Proficient with technology and varies platforms such as: Canva, Facebook, Instagram, LinkedIn, Meta Business Suite and YouTube, etc.
• Experience with various forms of technology such as: Canon camera, external hard drives and DJI Drone, multi-functional printers, etc.
• Experience navigating graphic design/PDF programs to generate marketing materials.
• Valid AZ Driver’s License.

Nice To Haves

• Current and valid Fingerprint Clearance Card, preferred.
• Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
• Knowledge of Crossroads operations, departments and referral management, preferred.
• Ability to work on a team and on an individual level.
• Strong self-starter and problem-solving skills.
• Strong organizational, process-management, and data-analysis skills.
• Ability to write passionately and accurately for various audiences/media platforms.

Responsibilities

• Familiarity with electronic design and communications tools.
• Strong administrative communications skills.
• Assist with the research, development, distribution, and maintenance of all Crossroads print and electronic collateral for use across all platforms.
• Assist with webpage maintenance, ensure that new and consistent information (article links, stories, events and resource pages) is posted regularly.
• Organization and maintenance of CRM database for donations and email campaigns.
• Assisting in the facilitation of efficient and productive internal and external communications, throughout the organization’s entire presence and branding such as working with Public Relations, Employee Recognition pins and other marketing materials etc.
• Management of donations using available programs to document, reconcile, and encourage contributions to the organization.
• Assist in online communications through website development, web listings management, social media engagement, basic data entry, etc.
• Contribute to media content development and organization for all printed and digital materials for utilization throughout all platforms.
• Assist the Community Outreach Manager with community engagement to establish resources, relationships, promotion opportunities and attend regularly scheduled podcast taping and uploads to YouTube.
• Performs other duties, as required.

Benefits

• 401(k) with matching of up to 4%
• Company paid premiums for the full-time employee for Medical, Dental, Vision and Life Insurance
• Supplemental Life Insurance and short-term disability
• Paid time off
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED