About The Position

The Customer Intelligence Division is looking for a Marketing Analytics Solution Consultant to help enterprise clients unlock the value of their marketing data using advanced analytics and AI-powered solutions. Our team partners with leading brands to deliver actionable insights, optimize marketing performance, and drive digital transformation in a fast-paced, innovative environment. Join us to make a real impact on how organizations use data to shape their marketing strategies. You’ll collaborate with top-tier clients, learn from industry experts, and grow your skills in a supportive, forward-thinking team. Why this team? Why now? Because marketing analytics is at the forefront of business transformation, and your expertise will help shape the future.

Requirements

  • Bachelor’s or Master’s degree in Marketing Analytics, Data Science, or a related field.
  • Minimum 5 years of experience in marketing analytics, data science, or business intelligence within a software vendor, consulting, or enterprise environment.
  • Proven experience with marketing analytics platforms (e.g., SAS, Adobe Analytics, Google Analytics, Salesforce Marketing Cloud).
  • Strong proficiency in data analysis tools and languages (e.g., SAS, SQL, Python, R).
  • Proven communication skills with the ability to present complex findings to non-technical stakeholders.
  • Demonstrated experience applying marketing data science solutions in one or more of the following industries: financial services, retail, or telecommunications.
  • Proven track record of leveraging customer data to drive segmentation, personalization, and campaign optimization in financial services (e.g., banking, insurance, payments).
  • Experience analyzing omni-channel retail data to improve customer engagement, loyalty programs, and sales performance.
  • Hands-on experience with telecommunications data, such as churn prediction, customer lifetime value modeling, or network usage analytics.
  • Familiarity with industry-specific data sources, regulatory requirements, and business processes relevant to marketing analytics in financial services, retail, or telecommunications.
  • Proven ability to translate complex industry challenges into actionable marketing analytics solutions for enterprise clients.
  • Bilingual - English, Spanish
  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Nice To Haves

  • Driving Successful Customer Engagements: Taking action to ensure the internal and customer teams share information and collaborate with each other effectively to deliver the desired results; creating buy-in and enthusiasm to ensure a successful partnership between the organization’s team and the customer.
  • Creating a Service Reputation: Crafting and implementing service practices that meet customers’ and own organization’s needs; responding quickly to resolve difficult customer situations and regain customer confidence.
  • Technical/Professional Knowledge & Skills: Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
  • Influencing: Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
  • Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
  • Experience with machine learning models for marketing applications (e.g., churn prediction, customer lifetime value).
  • Ability to systematically analyze marketing data, identify key insights, and solve complex business problems
  • Skilled at building relationships, understanding client needs, and delivering tailored solutions that drive value
  • Comfortable working with marketing stakeholders, marketing business processes and cloud-based marketing technologies
  • Familiarity with data visualization tools (e.g., Power BI, Tableau).
  • Knowledge of digital marketing channels and campaign measurement.
  • Experience working in a SaaS or software vendor environment.

Responsibilities

  • Consult with clients to understand their marketing analytics needs and design tailored solutions using our software platform.
  • Analyze complex marketing datasets to uncover trends, patterns, and actionable insights.
  • Develop and present data-driven recommendations to improve campaign effectiveness, customer segmentation, and ROI.
  • Collaborate with product, engineering, and sales teams to deliver successful client outcomes.
  • Lead workshops and training sessions to enable clients on analytics best practices.
  • Stay current with industry trends in marketing analytics, data science, and AI.
  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Benefits

  • Comprehensive medical, prescription, dental and vision plans.
  • Medical plan options include:
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
  • Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
  • An industry-leading 401k plan.
  • Tuition Assistance Program and programs and resources to support your development
  • Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
  • Volunteer Time Off, parental leave and unlimited paid sick days.
  • Generous childcare benefits for all full-time employees.
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