Marketing Account Coordinator [HYBRID - US]

Theo AgencyNew Haven, CT
2d$40,000 - $50,000Hybrid

About The Position

Please note: We are currently unable to hire in California and New York at this time. Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Requirements

  • 4-year bachelor’s degree in a marketing-related discipline
  • Ability to understand the dynamics of a client’s business and the sector in which it operates
  • Strong organizational and time-management skills
  • Strategic, problem-solving and the ability to manage deadlines

Nice To Haves

  • Internship or job experience in marketing is a plus

Responsibilities

  • Help manage key client accounts and develop strong client relationships built around proactive insight sharing and project management.
  • Act as one of the points of contact for a client, respond in a timely fashion and ensure they are aware of relevant project updates.
  • Help manage client satisfaction with account leads and agency partners. Identify any Assist with client accounts and help develop strong client relationships.
  • Respond to clients in a timely fashion and help manage day-to-day requests.
  • Ensure client and internal teams are made aware of relevant project updates/information.
  • Help account lead prepare for internal team huddles to ensure timelines and deliverables are being met.
  • Prepare for weekly client status meetings and update status documents.
  • Schedule client and internal meetings, record notes, and manage follow-ups.
  • Work with internal teams to create and manage campaign timelines with clear milestones and deliverables.
  • Ensure client deliverables are tracked in agency PM software.
  • Understand agency services and key responsibilities for each cross-functional team.
  • Review all client deliverables and assist with media trafficking, planning and proofing.
  • Work with Analyst and Digital Media teams to keep track of high-level performance insights and ensure the client is made aware of the goal and budget pacing highlights/issues.

Benefits

  • Healthcare, Dental & Vision Insurance, Theo covers 75%
  • Matching 401K - 100% up to 4%
  • 20 days starting PTO with tenure benefits
  • Maternity/Paternity benefits
  • Remote work support
  • Complementary supplemental insurance
  • Unlimited volunteer time
  • Charity matching
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