Market Sales Rep II
About The Position
Dawn's Market Sales Representative II (MSR II) position is responsible for developing customer relationships and delivering mutually profitable sales activity within the defined territory. This is an exciting customer-facing role that is expected to provide exceptional service, product knowledge, and customer satisfaction. Successful MSRs achieve results through developing and maintaining consultative partnerships and effectively addressing bakery customer needs by identifying profitable opportunities with existing customers and successfully prospecting new accounts. Dawn's MSRs are outside sales representatives responsible for managing a territory that is directly associated with a distribution center and a greater commercial region. Within their territory, they are focused on promoting Dawn's products, services, online ordering capabilities, and expanded portfolio of bakery solutions. Market Sales Representative IIs are responsible for planning and implementing sales and service for customers across accounts. They report directly to a Market Sales Manager (MSM) and are compensated within the parameters of a competitive salary-plus-commission plan. Work Environment & Travel Requirements: This is a remote position with consistent field-travel supporting the Houston, TX market, spanning approximately 175 miles outside of the city. To be considered, candidates must reside in Houston, TX, or the surrounding areas to effectively support customers. Relocation assistance is not provided for this position.
Requirements
- A High School Diploma or General Education Degree (GED) is required
- A minimum of 5 years of professional experience in outside customer-facing sales, and building a portfolio of customers
- Successful consultative sales experiences within B2B foodservice or similar distribution models
- Working knowledge of bakery products, ingredients, raw materials, baking supplies, and bakery operations
- Demonstrative ability to navigate multiple software applications, user interfaces, and digital technologies.
- Working knowledge of digital CRM solutions (i.e., Salesforce)
- Motivated self-starter able to work autonomously with limited supervision.
- Prior experience performing within a commissioned and/or performance-driven pay structure.
- Able to effectively communicate and collaborate with colleagues and customers.
- Able to engage others while maintaining a personable, consultative approach for superior customer service.
- Able to read, write, verbally communicate, and comprehend the English language.
- Able to effectively manage time within a schedule of competing priorities and tasks.
- Able to understand and calculate sales and margins.
- Proficient with Microsoft Office Suite, including Outlook, Word, Excel, SharePoint, and PowerPoint
- Motivated by results, execution, and a “finish line focus”
- Other tasks as assigned
Nice To Haves
- Undergraduate degree in Business, Sales, Marketing, and/or Culinary Arts, or equivalent experience
- Demonstrative understanding of and/or hands-on experiences with bakery products, raw materials, baking supplies, and bakery operations
- Khmer (the language of Cambodia) Speaking capabilities are strongly preferred
Responsibilities
- Continue to build a portfolio of customers to exceed sales and margin targets.
- Develop and maintain excellent relationships with baking industry customers across the assigned territory.
- Provide on-site consultation and sales expertise.
- Achieve profitable sales growth within the assigned territory.
- Develop and maintain profitable sales through prospecting new customers, penetrating existing accounts, and minimizing lost business.
- Calculate margins, negotiate terms, and prepare estimates and bids using Dawn's pricing models to meet specific customer needs.
- Represent, explain, and promote the entire Dawn value proposition.
- Promote and demonstrate Dawn's online ordering platform and capabilities to drive growth and expand the customer base.
- Document sales funnel activities and utilize enterprise CRM (Salesforce)
- Educate customers on the usage of our payment portal.
- Demonstrates and develops end-user understanding of customer-facing technology and applications.
- Understand, explain, and implement Dawn's credit policies and terms with customers.
- Remain aware of and navigate relevant regional market conditions, product trends, innovation, and competitors' products and activity.
- Develop and maintain a collaborative approach across teams and functions to build sales for the region, remain on budget, and maintain efficient costs.
- Perform associated administrative duties, such as maintaining accurate sales records, preparing reports, and filing expense reports.
- Participate in experiential learning opportunities to expand sales capabilities and product knowledge, and apply that product knowledge in customer interactions to drive sales.
- Demonstrate Dawn's Values and support the Dawn Circle of Excellence
Benefits
- Industry-leading health insurance on Day 1!
- Competitive Pay
- 401(K) + company match
- 10 Paid Company Holidays
- Paid Time Off
- Professional training
- Family-owned business over 100 years in service
- An opportunity for career advancement, working as part of an empowering workforce.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
