Market Research Senior Associate

JPMorgan Chase & Co.Wilmington, DE

About The Position

Join our Marketing Research team as a Sr. Associate where you will have the opportunity to be creative and resourceful using strong research skills to join our Insights Center of Excellence. As a Market Research Senior Associate in our Marketing Research team, you will have the opportunity to utilize your broad skillset spanning a range of research methodologies. You will focus on the consumer, manage multiple projects, and interact with various stakeholders. Your role will be crucial in delivering high-quality work in a fast-paced environment. This role provides an excellent opportunity to showcase your project management skills and passion for research and consumer insights.

Requirements

  • 4+ years of experience in market/consumer research
  • Independent and self-motivated, able to create structure and direction out of ambiguity
  • Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
  • Strong communication, interpersonal, and project management skills
  • Analytical and conceptual thinking; ability to understand systems and processes
  • Proactively seeks guidance, clarification and feedback from others
  • BA/BS degree required

Nice To Haves

  • Master's degree in Marketing Research or related field
  • Experience with Financial Services

Responsibilities

  • Quickly understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
  • Select and manage research vendors to deliver research on time and on budget
  • Manage multiple projects and workstreams concurrently
  • Synthesize research findings and create relevant, revealing, and inspiring reporting
  • Prepare presentation materials for senior management
  • Deliver recommendations with confidence and consideration for diverse stakeholders
  • Champion the voice of the customer within the business and across functions
  • Play an active role, contribute to strategy discussions
  • Escalate project issues and risks appropriately, and drives them to resolution by proactively identifying potential obstacles and solutions
  • Identify and document best practices, and drives implementation

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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