Market Research Operations and Analytics Manager

Apple • Cupertino, CA

17d

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming great
products, services, and customer experiences very quickly. Bring passion and
dedication to your job and there's no telling what you could accomplish. Apple’s
Worldwide Market Research and Analytics team, part of Worldwide Product
Marketing, is looking for an extraordinary market research practitioner to
support its customer insights needs. The successful candidate will be an
experienced people manager, highly skilled in consumer market research
operations and analytics, with a deep understanding of the technical
infrastructure needed to support a high volume of surveys, and a curious,
resourceful problem solver who collaborates effectively with others. Proficiency
in advanced analytical methods is a plus.

The Market Research Operations and Analytics Manager will be responsible for
ensuring high-quality analysis, efficient project management, clear and accurate
reporting, and efficient survey operations. This role also includes leading
strategic initiatives to enhance and evolve Apple's market research function.

Requirements

• 10+ years of experience in consumer market research and analysis in client and/ or vendor roles
• Experience leading and developing teams, fostering a culture of excellence and collaboration
• In-depth knowledge of consumer market research analysis methods and advanced analytic techniques
• Experience using Keynote for reporting insights with a storytelling mindset
• Experience in managing market research operations (end-to-end survey programming and distribution)
• Able to manage many projects in a fast-paced environment, often under tight timeframes
• Bachelor’s degree, MBA / Master's degree preferred

Nice To Haves

• Proficient with Python, Jupyter Notebook, Excel, Keynote
• Familiarity with database environments like Snowflake / Oracle / Postgres
• Strong design aesthetic as it relates to the visual communication of information
• Second-to-none client service bent
• Extreme attention to detail and intellectual curiosity to solve difficult analytical problems
• Experience working with IT teams to implement enhancements in survey infrastructure

Responsibilities

• ensuring high-quality analysis
• efficient project management
• clear and accurate reporting
• efficient survey operations
• leading strategic initiatives to enhance and evolve Apple's market research function

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level