Associate Director, Market Research & Integrated Analytics (Immunology)

Johnson & Johnson Innovative Medicine•Horsham, PA

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Description: Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Market Research and Integrated Analytics, Strategic Insights & Analytics, Patient Experience & Customer Solutions, Immunology located in Titusville, NJ or Horsham, PA. At Johnson & Johnson Innovative Medicines, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Johnson & Johnson Innovative Medicines. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. The Associate Director, Market Research and Integrated Analytics, Strategic Insights & Analytics, Patient Experience & Customer Solutions, Immunology is responsible for generating, integrating, and translating insights and analytics that shape decisions and drive organizational action. This position will support Patient Experience (Px), Pharmacy Solutions, and Patient Engagement & Customer Solutions (PECS) marketing business partners: delivering business building recommendations, shaping decision-making, and advising product strategy. The position plays a key role in advising leadership and guiding the business in the development and evaluation of new and existing strategies and tactics and as a result, shares accountability for business results. The individual must have exceptional leadership skills, having demonstrated the ability to clearly and concisely deliver insights, lead collaboration across teams, inspire without authority, and encourage smart risk-taking. They will be personally accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.

Requirements

Minimum of a Bachelor’s degree is required, advanced degree preferred
At least seven (7) years of relevant business experience
At least 7 years of relevant business experience in market research, business analytics, business intelligence, marketing, sales, market research, strategic planning, or management consulting.
Knowledge and experience across a broad spectrum of market research (qualitative and quantitative) approaches with the ability to identify appropriate approaches to address key business questions
Experience with pharma datasets (e.g. IQVIA DDD, Xponent, NPA, NSP, patient level claims data etc.) and their practical applications to analytics and brand performance
Deep proficiency of analytics applications (i.e. SQL, Excel, Word, PowerPoint, PowerBI Tableau)
Knowledge and experience across a broad spectrum of analytic approaches with the ability to identify appropriate approaches to address key business questions
Proven success partnering across business teams to integrate market research and analytics with insights and then translate into actionable recommendations.
Fluency in storytelling and developing effective presentations through compelling visualizations of research findings and insights with comprehensive and impactful recommendations and solutions that drive key decisions
Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through market research plans and analytic approaches and solutions
High degree of comfort navigating ambiguity and striking the right balance between research and analytical rigor with speed to decision making

Nice To Haves

Relevant therapeutic area experience
Experience working on or directly with pharmaceutical brand marketing/sales teams
Proven track record of mentorship / coaching of team members to enable development of market research and analytical skills
Knowledge of advanced statistical and/or machine learning techniques and concepts (model selection and hypothesis testing, statistical inference, promotional response modeling etc.), experience with real-world applications, and experience working with patient level data

Responsibilities

Serve as the Market Research lead, designing and managing a market research plan which addresses key business questions and informs business planning strategy and tactics. Ensure timely tracking and management of the market research operating budget to goals
Lead the development and implementation of primary research for health care professionals, patients and/or payers including developmental research (e.g. attitudinal segmentation, patient journey, etc.), evaluative research (brand positioning, message testing, etc.) and tracking research (message recall, ATUs, etc.)
Serve as an Analytics lead, identifying, crafting, and completing analytics (national, subnational, payer) which inform business planning strategy and tactics.
Identify, develop, and automate key performance metrics to measure and monitor performance.
Execute KPI plan, measure and report ongoing performance, identify critical themes for discussion
Evaluate business performance and identify actionable recommendations to improve future performance outcomes.
Determine optimal market research and analytical approaches to address key business questions, identify appropriate internal and external partners, develop strong partnerships in the context of resources, timing, and overall business goals.
Integrate and synthesize market research and analytics insights into actionable recommendations that influence business partners at all levels to incorporate in business strategy and decision making.
Champion the development and implementation of market research and analytical approaches and methods that are innovative, drive efficiencies, and contribute to broader sharing of best practices.
Demonstrate leadership courage in order to set priorities and ensure resources are focused on the most critical/ high value projects.
Find opportunities to embed partner capabilities (Advanced Analytics, Access Insights, Patient Engagement, etc.) to drive impact for brand and organizational efficiency
Drive a culture of simplicity within the Strategic Insights team and with partners to ensure business processes are streamlined and research studies, with actionable insights, are delivered in a timely manner to influence the business.
Act as a mentor/coach to enable the development of market research skills and experience with other Strategic insights team members
Stay abreast of emerging healthcare & pharmaceutical industry trends and assess their potential impact on business strategies. Act with speed, agility and accountability.

Benefits

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours