Market Manager

Meineke•Louisville, KY

About The Position

The ideal Market Manager is a proactive, highly organized professional who thrives in a support role and understands the dynamics of multiunit operations. They should feel comfortable switching between administrative work and hands on support while maintaining a strong partnership with the Regional Manager and store leadership across the market. The Market Manager provides direct support to the Regional Manager, with a focus on administrative execution, operational oversight, and coordination across multiple stores within the market. This role is designed to strengthen district-level leadership by ensuring consistent processes, accurate reporting, and reliable follow-through on initiatives. While the position is primarily administrative, the Market Manager will work in-stores to support operational needs, assist with staffing or training, and ensure company standards are upheld.

Requirements

2+ years of experience in retail, automotive service, or multi-unit support preferred.
Strong administrative and organizational skills with high attention to detail.
Ability to manage competing priorities in a fast-paced, multilocation environment.
Excellent written and verbal communication skills.
Comfortable working independently and taking ownership of assignments.
Proficient with standard office software and reporting tools (Excel, ADP, scheduling systems, etc.).
Valid driver’s license and ability to travel between store locations as needed.

Responsibilities

Assist the Regional Manager with day today administrative tasks, follow ups, and project tracking.
Prepare reports, dashboards, scheduling tools, and documentation to support district operations.
Maintain organized records of staffing, compliance items, training progress, and store-level performance metrics.
Coordinate communication between store managers, district leadership, and corporate personnel.
Draft and update documents, forms, and communications as directed.
Manage and maintain management schedules, including store manager coverage, district-level calendars, and coordination of meetings, training, and market events.
Other duties as assigned.
Support store leaders in executing company policies, operational procedures, and performance objectives.
Assist in monitoring store compliance with operational standards, safety protocols, and customer service guidelines.
Participate in store visits with the Regional Manager and provide follow-up support on action items.
Help evaluate store needs and escalate critical issues to the Regional Manager.
Provide coaching and on-the-ground support to store managers and staff.
Help ensure operational consistency across all locations in the market.
Step into stores as needed to assist during staffing shortages, high volume periods, or special initiatives to cover for store managers (occasionally).