Market Manager

ManpowerGroup • Muskegon, MI

17d • Onsite

About The Position

Build your career with Manpower as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Market Management and forge a career path that's right for you. All while:
The Market Manager leads one or more local Manpower convenience branch(es) including all staffing operations and the P&L for their assigned market. The Market Manager has a strong focus on client engagement, sales growth, and driving team performance.

Requirements

• Sales: 2+ years selling a solution / in a service industry
• Management: 2+ years demonstrated people and/or project management experience (people management preferred but not required)
• Education: High school diploma or equivalent
• Must possess a valid driver’s license and maintain a clean driving record.
• Ability to travel locally to client sites and networking events on a regular basis.
• Daily driving for onsite client engagement and business development activities.
• Reliable transportation to support frequent travel between branch office(s) and client locations.
• Must be flexible and available outside of standard business hours to support client needs, urgent staffing requests, or employee issues.
• May be required to respond to after-hours calls, texts, or emails related to active placements or client escalations.
• Will occasionally need to visit client sites during off-shifts (e.g., early mornings, evenings, weekends) to ensure service coverage and engagement.
• Ability to adjust schedule as needed to meet business demands and maintain high levels of client satisfaction.

Nice To Haves

• Recruiting: In-depth knowledge of or expertise in the staffing industry or full life-cycle recruitment
• Operations: Experience managing a P&L
• Education: Bachelor’s degree or equivalent

Responsibilities

• Drive market growth through strategic sales initiatives, utilizing all applicable sales enablement technology
• Identify and pursue new business opportunities through networking, cold outreach, and market analysis.
• Prepare and present customized staffing solutions, pricing models, and service proposals.
• Maintain consistent engagement at client locations to foster strong relationships and ensure service alignment.
• Conduct client visits to assess satisfaction, identify needs, and provide proactive support.
• Serve as the primary liaison for client communications, issue resolution, and workforce planning.
• Manage daily branch operations, ensuring compliance, efficiency, and service excellence.
• Lead and develop a team of recruiters to meet defined performance goals
• Monitor and report on market KPIs, identifying opportunities for improvement and growth.
• Collaborate with recruiters to ensure timely and high-quality candidate placements.
• Support high-volume recruiting efforts and workforce scaling for client accounts as needed, utilize all internal enablement tools/teams.
• Model Our Standards in all interactions with teams and direct reports and foster a culture of inclusivity and innovation.
• Ensure compliance with employment laws and company policies, addressing employee relation issues as needed.
• Thought leadership looked to in the community as a workforce solutions expert, consistently leveraging all of ManpowerGroup solutions to enhance our brand reputation in the local market.

Benefits

• Competitive base salary
• Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance
• 401K with a Company match
• 20 days paid time off
• Gym membership discounts
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED