Market Manager

Employbridge • Town of Cheektowaga, NY

10d • $80,000 - $83,000

About The Position

We are seeking an energetic and goal-oriented Market Manager to lead our
Cheektowaga, NY branch! If you are a dynamic individual who loves working in a
fast-paced environment and helping to change people’s lives, then we are the
company you have been searching for!

EmployBridge is a place where your career and passion come together.

Your Opportunity

Branch operations, management, and working closely with sales representative
Designs and deploys resources to drive performance and service to all
customers within the market
Develops deep knowledge of your assigned geographic markets and becomes the
go-to source for all information relating to local trends and market dynamics
for internal and external partners
Communicates and coordinates the various aspects of branch operations
required to ensure compliance (Worker’s Compensation, Unemployment, Human
Resources, Legal, etc)
Owns the financial management of branch operations (budgeting, forecasting,
monthly P&L review, credit, and collections, etc.)
Promotes brand awareness by creating and maintaining community relationships
and involvement
Develops and implements an effective recruiting plan to ensure the
availability of associates to meet current and anticipated hiring needs
Analyzes and uses operational information and data to generate positive
actions and results to drive improvement plans related to order fulfillment,
recruiting, safety, and associate and client retention
Ensures client satisfaction by monitoring current activity, adjusting plans
or services as needed, making regular in-person visits to ensure satisfaction
and identify additional client needs, while seeking opportunities to grow the
business
Leads resolution of difficult/escalated issues through effective negotiation
tactics
Hiring, training, coaching and team development
Assigns goals and drives accountability to develop a fully operational and
qualified team
Promotes colleague retention
and growth

Requirements

• Minimum of 4 years of relevant experience with strong emphasis on management and operations
• Experience with recruitment, customer service, and leading teams
• Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
• Ability to work in a fast paced environment and manage change
• Effective at motivating team members to achieve performance targets
• Ability to communicate professionally and effectively across all platforms
• Desire to lead and make solid business decisions
• Provide results-oriented solutions for branch needs
• MUST HAVE A VALID DRIVERS’ LICENSE WITH A DRIVING RECORD INDICATING A SAFE DRIVING HISTORY ACCEPTABLE TO THE COMPANY AND AT ALL TIMES REMAIN ELIGIBLE TO DRIVE A MOTOR VEHICLE UNDER APPLICABLE LAWS AND REGULATIONS.

Nice To Haves

• Staffing experience preferred, but not required

Responsibilities

• Branch operations, management, and working closely with sales representative
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retention and growth

Benefits

• Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
• 8 Paid Holidays per year
• Paid Time Off
• 401(k)
• Wellness Program
• Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees