Market Management Assistant

Service Corporation International•Roswell, GA

About The Position

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a senior field manager including: Sr Managing Director, Managing Director and Market Director. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, and prepares and monitors invoices and expenses.

Requirements

High school diploma or GED equivalent
Six (6) years of experience working in a customer-focused and fast-paced professional environment
Must have advanced computer, internet and word processing skills
Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
Effective communication skills both orally and in writing
Answering telephone courteously and in a polite manner with a goal to meet or exceed internal and external customer expectations.
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Detail oriented
Must be able to follow instructions and work with minimal supervision
Creative and organized
Excellent customer service skills
High energy and understands confidentiality matters and documents

Responsibilities

Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
Conserves manager’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintains manager’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Prepares reports by collecting and analyzing information.
Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Distribute and cascade down the hierarchy market leader directives, bulletins and decisions that impact the division and/or market
Assist the market leader in review of budgets and consolidate for submission to the corporate budget office
Coordinates project-based work
Process accounts payable and other accounting support transactions as required
Maintain processes to ensure compliance with policies and procedures including SOX administration and audit
Reviews operating practices and implement improvements where necessary
Train others on policies, procedures and new company initiatives
Provides guidance on company enterprise systems including: Workday, HMIS, SpendSmart
Contributes to team effort by accomplishing related results as needed.
Liaises with internal staff at all levels