About The Position

Own the launch and early scaling of Terapia in Brazil, leading operations, GTM execution, and market growth . Terapia is a completely new digital product line , separate from our marketplace, designed to connect patients with therapists for ongoing mental health care. Patients are instantly matched with the right psychologist through a survey, which filters for preferences and therapy style, helping ensure the best possible fit. On the therapist side, Terapia is a fresh opportunity, we onboard new therapists and create a fair, performance-driven system. Launched in Poland in December and now expanding to Brazil and beyond, this role is all about owning, nurturing, and successfully launching Terapia in a new market. Your work in the first 90 days will determine whether we scale, pivot, or adjust our investment. This is a hands-on, high-impact opportunity to shape the future of the product.

Requirements

  • Proven ability to own outcomes end-to-end in a small team or early-stage environment, thriving where things aren’t yet defined.
  • Experience launching a product, market, or operation from zero to first real users —you’ve been there, done that, and learned fast.
  • Strong user empathy : you regularly talk to customers, therapists, or end-users, and make decisions based on real insights.
  • Comfortable making decisions with incomplete information and confidently owning the results.
  • Demonstrated success in designing and scaling go-to-market processes
  • Excellent stakeholder management and communication skills : you can align multiple teams, influence decisions, and keep everyone informed in fast-moving environments.
  • Analytical mindset : you can gather data, interpret insights, and translate them into clear actions.
  • Hands-on problem solver
  • English and Portuguese fluent

Responsibilities

  • Understand your users deeply: Talk to patients (including unhappy ones) and therapists to uncover blockers, pain points, and opportunities to improve the experience.
  • Drive product and operational decisions: Use Pareto/MVP thinking to prioritize what to build, test, or skip, turning messy inputs into clear actions.
  • Launch and scale the market: Onboard and manage the first cohort of therapists, setting up processes to ensure smooth operations and high-quality patient care.
  • Design and scale GTM processes , creating repeatable playbooks, and growing operations from a handful of users or hires to hundreds.
  • Adapt and improve continuously: Use feedback from users and local teams to optimize operations, product features, and the patient-therapist matching system.
  • Thrive in ambiguity: Navigate challenges, course-correct when needed, and learn fast in a dynamic early-stage environment.

Benefits

  • Healthcare insurance – so you can focus on what matters.
  • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
  • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
  • Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.
  • Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.
  • A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.
  • Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

251-500 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service