Market General Manager, Service

GE HealthCare • Chicago, IL

5d

About The Position

The Market General Manager, Service role is responsible for implementing the service sales strategy for the West Central territory. This role will drive the achievement of all commercial business objectives through leading and coaching a service sales team. They will partner with the Market Service Director in the market(s) as well as the commercial account community and other peer management staff for the area in executing on business growth and driving customer satisfaction with our customers. Funnel management expertise, forecasting, strategic planning and selling are critical success factors for this role as is developing strong relationships both internally and externally to execute on profitability goals. Within assigned geographic areas, responsible for selling product(s), services, parts, solutions, or projects Commercial expertise across one or more product lines, sales processes, or customer groups. Influences policy and ensures delivery across large and/or diverse sales territories. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. Lead others to find creative solutions to address complex projects, product lines, markets, sales processes, or customers. Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision. Commercial Manager with senior professional direct reports. Has ability to attract and retain talent. Often manages medium to large teams. May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers. At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.

Requirements

• Bachelor’s degree from an accredited university or college with 6+ years relevant experience
• Demonstrated sales leadership/acumen
• Previous experience leading teams
• Strong commercial and financial acumen
• Executive presence with customers

Nice To Haves

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Responsibilities

• Implementing the service sales strategy for the West Central territory
• Driving the achievement of all commercial business objectives through leading and coaching a service sales team
• Partnering with the Market Service Director in the market(s) as well as the commercial account community and other peer management staff for the area in executing on business growth and driving customer satisfaction with our customers
• Selling product(s), services, parts, solutions, or projects within assigned geographic areas
• Influencing policy and ensuring delivery across large and/or diverse sales territories
• Interpreting internal and external business challenges and recommends best practices to improve products, processes or services
• Utilizing understanding of industry trends to inform decision making process
• Leading others to find creative solutions to address complex projects, product lines, markets, sales processes, or customers
• Evaluating quality of information received and questions conflicting data for analysis
• Using multiple internal and external resources outside of own function to help arrive at a decision
• Attracting and retaining talent
• Managing medium to large teams
• Leading functional teams or projects with moderate resource requirements, risk, and/or complexity
• Communicating complex messages and negotiates mainly internally with others to adopt a different point of view
• Influencing peers to take action and may negotiate with external partners, vendors, or customers

Benefits

• medical
• dental
• vision
• paid time off
• a 401(k) plan with employee and company contribution opportunities
• life
• disability
• accident insurance
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager